Los Angeles Community College District (LACCD) launched BlackBeltHelp's after-hours help desk to provide support when on-campus staff is out for the night, weekend and holidays.
Cleveland, Ohio, June 2017: BlackBeltHelp, a higher education focused provider of help desk products & services, announced its partnership with Los Angeles Community College Disctrict. With the new partnership, LACCD will provide after-hours support to students, faculty and, staff to enhance help desk experience and availability.
Higher Education is a fast- paced world and students expect a prompt response to all their queries. Keeping this in mind LACCD have decided to provide a dedicated technical support to all their students, faculty and staff beyond 9 AM to 5 PM, so that they don’t feel abandoned when the daytime help desk is closed.
BlackBeltHelp is a leading provider of help desk products and services including IT, LMS, Admissions & Enrollments, Financial Aid, Advising, Facilities and Switchboard, supporting Higher Education for past 6 years. With over 200 clients globally, BlackBeltHelp provides wide range of Product and Services to improve help desk administration and end user experience.