Press Releases

Westminster College Selects BlackBeltHelp for 24x7 IT and LMS Help Desk Support

MO, 2021: We are proud to announce our partnership with Westminster College to provide 24x7 IT and Canvas® help desk support. BlackBeltHelp services will instantly connect students, faculty, and staff to the support they need at all hours of the day.
Westminster College will also leverage the Simplify Platform to assist users with features, such as chatbot, SMS nudging and self-help. These products will help the college to remove student barriers while reducing administrative costs.

The scope of support includes: 

General IT Support

  • Network Connectivity
  • Productivity applications
  • Antivirus / Security utilities
  • Operating System Support
  • Email
  • Password Reset

Canvas® LMS Support

  • Computer-related issues & issues requiring additional access 
  • Basic Instructor Grade book issues 
  • Assignment submission failures 
  • Course navigation & finding grades 
  • Adding/Dropping courses 
  • Course Imports/Exports/Backups  

About Westminster College:

Westminster College is a private liberal arts college in central Missouri educating and inspiring young leaders to change the world. Westminster adheres to high-quality standards and is accredited by the Higher Learning Commission. The college enrolled 659 students in 2020. The placement rate for graduates within six months after graduation is 98%, a rate higher than the national average. America's National Churchill Museum (formerly the Winston Churchill Memorial and Library) is a national historic site located on campus.

About BlackBeltHelp

BlackBeltHelp is the #1 AI-powered Contact-Center-as-a-Service provider for students, faculty, and staff in higher education. Our solutions are designed to help higher education institutions unify all applications into a single, easy-to-navigate, analytics-powered dashboard to drive institutional processes and improve the user experience. Our integrated, omnichannel platform – Simplify empowers the institution to integrate disparate systems across the campus to provide a simple yet powerful student service tool that increases institutional efficiency and helps in achieving engagement objectives effortlessly. Learn more about BlackBeltHelp.

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