“A robust IT support framework is critical for the smooth functioning of various processes at an institution – the users expect immediate response and resolution when they reach out for support. We are pleased to have been selected by the Carlow University and look forward to providing them a quality scalable 24x7 IT help desk support environment to improve their student experience.”
BlackBeltHelp is the #1 AI-powered OneStop provider for students, faculty, and staff in higher education. Our OneStop solution – a cloud-based, AI-enabled, and integrated voice, chat, ticket, email, and bot platform provides a multi-channel integrated ecosystem that enables our 200+ institutional partners to remove student barriers and reduce administrative burdens while enabling student success and engagement objectives. Learn more about BlackBeltHelp.