Being in the higher education industry for over 6 years we understand that it can get tedious and time consuming for the commuter students.
The most common issues being faced by commuter students are
Wireless connectivity issues
Personal computer sign ins during class
Off sight housing (getting an apartment off campus) and Internet
Here is how BlackBeltHelp navigates commuter student life to provide them amazing experience
Self Help Knowledge Base
Administrative password reset
Provide them resolution with limited redirection to onsite team
Provide them with a detailed information of the person to meet along with room location, details, and timings.
Counselling – How students can make best use of non-productive hours
Get in touch with us and learn more about how to resolve the challenges faced by commuter student and create an unforgettable customer experience by partnering with BlackBeltHelp. Speak to one of our customer experience specialists today!