Cornell University Selects BlackBeltHelp for After-Hours IT Help Desk Support
NY, 2019: BlackBeltHelp is pleased to announce that Cornell University has selected BlackBeltHelp for After-Hours IT Help Desk Services. The implemented services enable the college to enhance their student engagement by providing round-the-clock IT Help Desk support to all their student, staff, and faculty queries. Queries related to IT will be resolved instantly with the support of our certified customer service staff. Unresolved queries will be escalated to the onsite team to deliver high-quality and cost-effective service support to the students and staff.
It’s been an engaging year for BlackBeltHelp. We’ve continuously been working on our Help Desk Solutions wherein we’ve integrated our chatbot with student’s personalized queries. Additionally, we’ve expanded our reach to across 250+ institutions in the United States and these achievements have led BlackBeltHelp to win multiple potential consumers.
About Cornell University:
Cornell University is a private and Ivy League research university in New York. From classics to sciences, and theoretic to applied, the university aims to increase public engagement to improve the quality of the life of the students around the world and educate the next generation of citizens. Cornell is the federal land-grant institution of New York which has seven undergraduate colleges, broadly categorized