Engaging a Distance Learner can be a tedious task as they may have limited knowledge of institutional procedures and approachability issues.

The most common issues being faced by the distance learning student:

  • Online orientation (non-password issue)
  • Financial questions
  • Cannot get a hold of persons onsite in Financial, Registrar, Admissions departments
  • Online resource downtimes (Online libraries, Portals, LMS’s)
  • Login issues

Here is how your distance learning student get an amazing experience from BlackBeltHelp:

  • Provide solutions to distance learning software compatibility and hardware requirements.
  • Accessibility to do password reset
  • LMS trained resources
  • Tutoring help desk
  • Chat Support
  • IT and LMS help desk
  • Student Counselling

Get in touch with us and learn more about how to resolve the challenges faced by Distance Learning Student and create an unforgettable customer experience by partnering with BlackBeltHelp. Speak to one of our customer experience specialists today!

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Get a Quote

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