EHR Support Services

Our EHR (Employee Health Record) solutions cover the support, implementation, and optimization of an EHR and provide EHR services that assess how an individual provider is using their EMR and helps them through the adoption curve, even from basic implementation to the realization of other benefits of an optimized implementation. In addition, our EHR services extend beyond system oriented support to the other areas key to full utilization of an EHR including Meaningful Use, clinical workflow, training, and other core issues.

We work with customers by phone and email, with emergency and after hours support available when needed. We also share our expertise with you via timely bulletins, regularly scheduled monthly webinars and a newsletter.

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We offer the following solutions to healthcare providers

Physician Workflow

Physician Workflow Assessment

Mobility Workflow

Mobility Workflow Assessment

Meaningful Use Gap

Meaningful Use Gap Assessment

Ambulatory EHR Rollout

Ambulatory EHR Rollout

EHR Post-Installation Solutions

EHR Post-Installation Solutions


Why BlackBeltHelp

200+ Higher Education Clients

200+ Higher Education Clients - 100% reference-able client list including PACE, Colorado Community College System, RVCC, Cleveland State University, Gwynedd Mercy University and many more

Hours of Operations

Hours of Operations - 24 Hours Support or After Hours Support including Weekends & Holidays

Reduce average speed to answer to less than 60 seconds

Reduce call abandon rate to less than 3%

Total Team size of 400+ technicians to effectively manage fall/spring rush

Shrink Operational cost by 40%


Hours of Operations

After Hours Support

After Hours Support

Including Weekends & Holidays

If you want to make sure that somebody is always there to support your student, faculty member and administrator even during non-business hours and weekends, this is where BlackBeltHelp after hours support service can come to your salvage as we can turn every hour to a business hour.

24x7x365

24x7x365

We believe support should be available whenever it’s needed hence all of our programs whether it's inbound/ outbound help desk services are supported 24-hours each day, 7-days per week, for 52-weeks each year.

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