Engineering Manager

Engineering Manager

Location: India (Gurgaon)

Key Skillsets/Technologies:

  • Candidate should have 3-5 years’ experience managing and developing teams of 8-10 developers.
  • Able to implement and manage an agile development environment.
  • Partner with product management to create user stories and epics.
  • Candidate should build schemas for major projects like independent chat management tool, integrations with other client systems, AD {on prem, cloud, hybrid}, ERP/SIS, ticketing, telephony system.
  • Should have experience or hands on RPA tools
  • Should have done integrations with Telephony system from softphone and reporting perspective.
  • Should have experience in Bot implementation, setup
  • Experience in MERN stack (Node + React + mongo + express library) is must
  • Understanding of Database architecture and knowledge of SQL is required
  • Redis and elastic search knowledge would be an advantage
  • Should have worked on web apps and done integrations with applications
  • Knowledge of versioning control system like github, gitlab etc
  • Strong programming an algorithm skill.

Additional Skillset:

  • AWS - Architecture (Advanced)
  • AWS – Docker and Kubernetes {Intermediate}
  • Authentication Protocols - SAML, Oauth etc. {Intermediate}
  • Knowledge of frontend tools (React, Angular, Material UI) will be an advantage. {Intermediate}


  • Maintain and upgrade the architecture from redundancy, security, and availability point of view.
  • Automate the prod release process via Jenkins.
  • Review logging from confidentiality, privacy and debugging standpoint and suggest changes.
  • Worked on both Frontend & Backend Technologies
  • Agile & Scrum technologies
  • Propose budgets for various projects and do software capitalization
  • Do effort estimation of tasks and work with team for timely delivery
  • Support and maintain deployed product.
  • Adhere to industry best practices for software development
  • Update technical documentation relating to design and coding
  • Keep an eye out for technology trends, open source projects, cloud technologies that can be leveraged
  • Create user stories, assigns tasks to engineers, and maintain Jira
  • Train new hires


  • 3 -5 years of experience in managing development teams.
  • Candidate having knowledge and experience in Contact center technologies would be preferred.
  • Awareness about US higher education would be an advantage.
  • Applicants should have a bachelor’s degree or higher in the field of engineering.
  • Application should have good interpersonal skills, decision making skills and job seeker must have good written and coding skills.


This will be solely basis on the timely delivery, product quality, and client feedback.

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