We believe that education is a personal and important choice. That's why our advisors are highly skilled, pleasant and available to assist and inform prospective students for appropriate guidance and direction.
Reduce Cost Per Lead
Increase In Student Acquisition
BlackBeltHelp believes that education is an important personal choice. That's why BlackBeltHelp’s advisors are proficient, pleasant, and always available to assist and inform prospective students with appropriate guidance and direction
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Application processing and missing requirements
Basic recruitment inquires
Routing of calls to appropriate offices
Attending daily inflow of prospective and returning student inquiries
Quick Response to email/chat Inquiries
Connecting students with advisors
200+ Higher Education Clients - 100% reference-able client list including PACE, Community College of Baltimore County, California State University San Bernardino, Cleveland State University, Gwynedd Mercy University and many more
Hours of Operations - 24 Hours Support or After Hours Support including Weekends & Holidays
Reduce average speed to answer to less than 60 seconds
Reduce call abandon rate to less than 3%
Total Team size of 400+ technicians to effectively manage fall/spring rush
Shrink Operational cost by 40%
After Hours Support
Including Weekends & Holidays
If you want to make sure that somebody is always there to support your student, faculty member and administrator even during non-business hours and weekends, this is where BlackBeltHelp after hours support service can come to your salvage as we can turn every hour to a business hour.
We believe support should be available whenever it’s needed hence all of our programs whether it's inbound/ outbound help desk services are supported 24-hours each day, 7-days per week, for 52-weeks each year.