BlackBeltHelp promises excellent service with its exceptional Student Accounts/Bursar help desk solutions so that you can focus on your core competencies while we give your end-users an experience to remember.
Product |
Features |
Included |
---|---|---|
Support Services | 24x7 FA Help Desk | |
After-Hours FA Help Desk | ||
Advisor OneStop | ||
Integration with SIS, CRM, & LMS | ||
Mode of Support | Phone (IVR,Call Recording & Toll Free Number) | |
SMS/Text | ||
Live Chat | ||
Bot Technology (powered by AI) | Chatbot | |
Voicebot | ||
Self Help | Knowledge Base Management | |
Insta-Alerts | ||
Native Mobile App | ||
Student Web Portal | ||
Analytics Platform | Executive Dashboard | |
1 License | ||
Salesforce Ticketing System | 1 Partner Portal License | |
Account Management Support | 24x7 Online | |
24x7 Phone | ||
Dedicated Customer Success Manager | ||
Monthly Calls | ||
Monthly Analytics |
Fill up the price quotation request or just pick up the phone & give us a call or email us. We'll help you customize the perfect plan to suit your needs.
(844) BLKBELT
sales@blackbelthelp.com