Real time insightful dashboards and tools to drive high value decision making
Simplify Admin helps institutions in analyzing the interactions that have happened with the Bot, help desk, self-help knowledgebase, and nudging. It focuses on measuring, monitoring, and managing your institutions’ help desk analytics such as total conversations, total sessions, interaction by channel, top intents, and more. Additionally, this tool helps institutions in training the bot based on the insights provided.
Dashboard is accessible from anywhere from a single set of credentials