Institutional staff from various departments may have varied support requirements from the help desk based on their roles.

The most common issues being faced by the staff:

  • Printing and connectivity issues
  • Email issues
  • Security issues
  • Facilities (bathrooms, laundry, electrical) issues
  • HR issues
  • INB login related issues

Here is how BlackBeltHelp can provide high resolution to staff issues:

  • Specialized help desk professionals
  • Dedicated staff help desk lines
  • Automated user recognition for faster resolution
  • Artificial Intelligence based tools
  • Click to call service

Get in touch with us and learn more about how to resolve the challenges faced by your staff and create an unforgettable customer experience by partnering with BlackBeltHelp. Speak to one of our customer experience specialists today!

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