BlackBeltHelp

        • Seamless integration of campus systems into a student services tool by CX Portal enhancing institutional efficiency, real-time insightful dashboards provided.

          Conversation-Driven AI for natural, personalized assistance, always available, immediate service named AI voice Bot and chatbot for higher education is trusted by over 200 Colleges and Universities

          AdvisorAssist Desktop transforms how advisors access and deliver information, simplifying complex tasks with a single click.

          The self-help password reset tool enables students, faculty, and staff to take control with personalized self-service options, ensuring one-click secure access to various applications and enhancing the overall student experience.

          We can drive active participation and specific actions through targeted outbound campaigns through student engagement messenger which offers broadcast announcements and two-way messaging.

          The Classroom Emergency App enables faculty to promptly report IT-related issues to on-site IT staff with a simple click, facilitating on-site help for resolving classroom technical issues.

          Reduce Costs & Expand Access with a Self-Help Knowledge Base.

        • Optimize your admissions procedures to boost enrollment while reducing the cost per student through support from the Admission Helpdesk for higher education.

          Financial aid Helpdesk support for higher education assist students and guardians through the entire financial aid process.

          Round-the-clock student service support for higher education offers a comprehensive solution for all student needs, conveniently accessible through a single platform.

          Discover why over 200 colleges and universities trust BlackBeltHelp as the premier provider of 24/7 IT helpdesk support services in higher education, offering AI solutions that ensure anytime, anywhere support.

          Our round-the-clock LMS helpdesk support for higher education encompasses "always on" assistance for Blackboard®, Canvas®, D2L®, and Moodle® LMS platforms, ensuring secure, cost-effective, and continuous support.

  • Pricing
  • Customers
  • Request a Demo

Partnering with BlackBeltHelp

Edge is a non-profit technology services provider and member-driven consortium for the nation’s leading education, research and healthcare organizations. Edge’s membership spans New York, New Jersey, Pennsylvania, Delaware and Virginia.

The KAI Partners team has over six decades of experience working within and consulting to organizations across numerous industries, including health care, oil and gas, technology, non-profit organizations, and more

Van Allen Strategies supports institutions of higher education and edtech companies build capacity, automation, and organizational maturity to serve students. With a decade of industry-hardened techniques improving some of the world’s largest companies, VAS helps educators optimize their processes and technologies for providing excellent service to students in a rapidly changing environment.

TeamViewer Remote Support – BlackBeltHelp use TeamViewer, a proprietary computer software package for remote control, desktop sharing, online meetings, web conferencing and file transfer between computers.

Bomgar is a remote support solution that allows support technicians to remotely connect to end-user systems through firewalls from their computer or mobile device. Using the Bomgar Representative Console, technology support professionals can access and control systems and devices remotely, including personal computers, smartphones, tablets, servers, switches, point-of-sale systems, and others.

UnifyedTM is a global leader in higher education technology helping institutions deliver rich college experiences and help students remain focused on achieving their educational goals. They eliminate expensive siloed systems to deliver on students’ expectations of a seamless, connected college experience. Their solutions help schools create immersive user experiences, maximize cybersecurity, increase operational efficiency and provide data rich insights to boost retention and create a more student centric campus.

Since 2003 The Campus Consortium is a woman and minority founded collaborative member-based technology association serving all nonprofit organizations, educational institutions and underserved communities as a change champion, contact manager and problem solver to advance education, provide equitable access to technology and overcome financial, expertise and resource challenges.

OculusIT is one of the world’s leading IT managed and cloud services companies. Over 500 of the world’s leading companies, colleges, and universities such as University of Wisconsin, Cornell University, Amazon, Los Angeles Unified School District, New York Community Bank, California State University, Florida Department of State, and Oracle have selected OculusIT as their trusted partner for IT managed and cloud services.

QuickLaunch is a next-generation AI-based Identity-as-a-Service Platform that transforms how Institutions & Organizations manage user identities, endpoint security and authentication. The platform enables verifying users, managing devices, limiting access depending on authorization levels, AI-based authentication, complementing BYOD security and more, thereby changing the way identities are managed.

Google LLC is an American multinational technology company that specializes in Internet-related services and products, which include online advertising technologies, search engine, cloud computing, software, and hardware

Amazon Web Services (AWS) is a subsidiary of Amazon.com that provides on-demand cloud computing platforms to individuals, companies and governments, on a paid subscription basis. The technology allows subscribers to have at their disposal a virtual cluster of computers, available all the time, through the Internet.