Press Releases
Prairie View A&M University Selects BlackBeltHelp for 24x7 IT and Canvas® Help Desk Support
TX, 2021:
We are proud to announce our partnership with Prairie View A&M University to provide 24x7 IT and Canvas® help desk support. BlackBeltHelp services will instantly connect students, faculty, and staff to the support they need at all hours of the day.
Prairie View A&M University will also leverage the Simplify Platform to assist users with features, such as simplify advisor, chatbot, SMS nudging and self-help. These products will help the college to remove student barriers while reducing administrative costs.
The scope of support includes:
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General IT Support
- Network Connectivity
- Productivity Applications
- Antivirus / Security Utilities
- Operating System Support
- Email
- Password reset
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Canvas® LMS Support
- Computer-related issues & issues requiring additional access
- Basic Instructor Grade book issues
- Assignment submission failures
- Course navigation & finding grades
- Adding/Dropping courses
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About Prairie View A&M University:
Prairie View A&M University is the second-oldest public institution of higher education in the state of Texas. It is a historically black college/university that, since its inception in 1876, has opened its doors to any and every person – inside and outside of Texas – seeking first-class, four-year university experience. The university has over 50 buildings on 1440-acres and provides an undeniable educational experience to more than 9,000 diverse students on one of the most beautiful campuses in the state of Texas.
