AZ, 2021: We are proud to announce our partnership to provide after-hours IT and Moodle support with Prescott College. The IT help desk support by BlackBeltHelp enables the college to respond to users’ increasing support requests beyond the business hours, weekends, and holidays.
Prescott College will also leverage the Simplify Platform to assist users with self-service options. These products will help the University in removing student barriers to remote and hybrid learning while achieving the institutional goals at a fraction of the cost.
Benefits to the Prescott College:
BlackBeltHelp is the #1 AI-powered Contact-Center-as-a-Service provider for students, faculty, and staff in higher education. Our solutions are designed to help higher education institutions unify all applications into a single, easy-to-navigate, analytics-powered dashboard to drive institutional processes and improve the user experience. Our integrated, omnichannel platform – Simplify empowers the institution to integrate disparate systems across the campus to provide a simple yet powerful student service tool that increases institutional efficiency and helps in achieving engagement objectives effortlessly. Learn more about BlackBeltHelp.