Press Releases

February 2017

Cleveland, Ohio, February 2017: Moraine Park Technical College (MPTC) recently switched to BlackBeltHelp, a leading provider of premium quality help desk products and services in the US higher education industry, 24x7 IT Help Desk support. As a part of this collaboration, BlackBeltHelp will provide round-the-clock IT Help Desk services to Moraine Park Technical College.

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Healthcare Learning Innovations (HLI) selects BlackBeltHelp, a leading provider of premium quality help desk products and services in the US higher education industry, for after-hours IT Help Desk services. As a part of this collaboration, BlackBeltHelp will provide after-hours (including weekends and holidays) IT Help Desk services to Healthcare Learning Innovations to help it increase its customer satisfaction rate.

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BlackBeltHelp, a leading provider of premium quality help desk products and services in the US higher education industry, is pleased to announce that Glen Oaks Community College has adopted BlackBeltHelp’s 24/7 IT Help Desk services. Under this engagement, BlackBeltHelp will provide IT Help Desk services to Glen Oaks Community College day-and-night.

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August, 2017

IL, Aug 2017 - BlackBeltHelp, a leading provider of premium quality help desk products and services in the US higher education industry, is pleased to announce that Benedictine University (BenU) has chosen BlackBeltHelp for after-hours IT Help Desk support. As a part of this association, BlackBeltHelp will provide after-hours (including weekends and holidays) IT Help Desk services to Benedictine University.

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August, 2017

BlackBeltHelp, a leading provider of premium quality help desk products and services in the US higher education industry, is delighted to announce that St. Louis Community College has chosen BlackBeltHelp for after-hours IT Help Desk support. As a part of this collaboration, BlackBeltHelp will provide IT Help Desk services to St. Louis Community College after business hours, and on weekends and holidays.

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September, 2017

CO, Sep 2017 – BlackBeltHelp, a leading provider of premium quality help desk products and services in the US higher education industry, is delighted to announce that American Sentinel University (ASU) has chosen BlackBeltHelp for after-hours IT Help Desk support. As a part of this collaboration, BlackBeltHelp will provide IT Help Desk services to American Sentinel University after business hours, and on weekends and holidays.

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June, 2017

Cleveland, Ohio, June 2017 – BlackBeltHelp, a leading provider of premium quality help desk products and services in the US higher education industry, is pleased to announce that Los Angeles Community College District (LACCD) has chosen BlackBeltHelp for after-hours IT Help Desk support. As a part of this collaboration, BlackBeltHelp will provide IT Help Desk services to Los Angeles Community College District after business hours, and on weekends and holidays.

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July, 2017

CA, July 2017 – The California Community Colleges (CCC) Technology Center has selected BlackBeltHelp, to support its objective of receiving high quality centralized help desk services for CCC system-wide software applications. BlackBeltHelp will replace the existing help desk provider and provide help desk support for CCC students and staff using these applications, for 17 hours of each day.

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June, 2017

(June 29, 2017) Cleveland, OH – BlackBeltHelp, the leading Help Desk support and Artificial Intelligence company, today announced that they are launching Artificial Intelligence for Higher Education to Automate Over 50% of IT Help Desk Support.

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June, 2017

Lowell, MA (June 2017) - BlackBeltHelp, a higher education focused provider of help desk products & services, announced its partnership with Middlesex Community College. With the new partnership, Middlesex Community College will provide IT support when on-campus staff is out for the night, weekend, or holiday.

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June, 2017

Los Angeles Community College District (LACCD) launched BlackBeltHelp's after-hours help desk to provide support when on-campus staff is out for the night, weekend and holidays.

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May, 2017

LeMoyne-Owen College (LOC) selected BlackBeltHelp as one-stop-shop helpdesk to provide after-hours support related to IT, LMS, Financial Aid and Bursar.

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May, 2017
February, 2017

BlackBeltHelp to provide an off-site call center to supplement campus technology teams.

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January, 2017

Lynchburg College has selected BlackBeltHelp After Hours IT Help Desk Support to provide IT support for students taking online classes.

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December, 2016

BlackBeltHelp to provide after-hours IT Help Desk Support to STLCC.

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September, 2016

LIM College has launched BlackBeltHelp After Hours IT Help Desk Support to provide IT support when on-campus staff is out for the night, weekend, or holiday

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August, 2016
August, 2016

End Users Get Single Sign on Access to All Applications Including Help Desk Support

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July, 2016

MassBay Migrated from SchoolDude to Salesforce® for this Initiative

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July, 2016

JMU to launch BlackBeltHelp's Switchboard and Facilities Help Desk to Provide Support when On-campus Staff is out for the Night, Weekend

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July, 2016

GMercyU launched BlackBeltHelp's IT Staff Augmentation Service to Provide Queue Management Support to On-campus Staff

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March, 2016

Conferences to be held from June 1st-June 6th at Host Campuses Throughout the US...

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August, 2017

BlackBeltHelp, the lead IT Help Desk provider servicing over 200+ higher education institutions, announced today that its board members...

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