Press Releases

May, 2018

BlackBeltHelp announced today that Mid-State Technical College, one of the sixteen colleges of Wisconsin Technical College System, has selected BlackBeltHelp’s 24x7 IT help desk and LMS solutions. This collaboration will help the technical college support its goal of creating a robust IT support framework for its students and staff. By using BlackBeltHelp’s IT help desk and LMS solutions, Mid-State is enabling enhanced levels of IT support for its more than 8,000 students.

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May, 2018

BlackBeltHelp, a leading provider of premium quality help desk products and services in the US higher education industry, is elated to announce that University of South Dakota has selected BlackBeltHelp for 24x7 IT helpdesk support. Under this engagement, BlackBeltHelp will provide IT support to University of South Dakota around-the-clock.

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May, 2018

Limestone College has collaborated with BlackBeltHelp, a leading provider of premium quality help desk products and services in the US higher education industry, to tackle its admissions and enrollment challenges. As a part of this engagement, BlackBeltHelp will provide 24x7x365 admissions and enrollment chat support to Limestone’s end-users using its artificial intelligence product.

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May, 2018

California Community Colleges Technology Center (CCCTC) has partnered with BlackBeltHelp, a leading provider of premium quality help desk products and services in the US higher education industry, for round-the-clock IT help desk support. As a part of this collaboration, BlackBeltHelp will provide 24x7x365 help desk services dealing with well-trained Tier 1 agents to CCCTC’s end-users. It will also help the system’s 114 colleges address out of scope issues and guide their end-users in right direction.

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April, 2018

BlackBeltHelp today announced that it has been named as one of the top tech companies to look out for in 2018 by Businessworld TechTors Awards jury. BWDisrupt TechTors Awards is a novel initiative by Businessworld magazine to encourage and recognize the best startups in the technology sector.

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January, 2018

Point University has selected BlackBeltHelp, a leading provider of premium quality help desk products and services in the US higher education industry, for after-hours IT Help Desk services. Under this partnership, BlackBeltHelp will provide after-hours (including weekends and holidays) IT Help Desk services to Point University to help the university increase its student satisfaction rate.

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January, 2018

BlackBeltHelp, a leading provider of premium quality help desk products and services in the US higher education industry, is pleased to announce that California State University has chosen BlackBeltHelp for after-hours IT Help Desk support. As a part of this collaboration, BlackBeltHelp will provide IT Help Desk services to California State University (CSU) after business hours, and on weekends and holidays.

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Lowell, MA, January, 2018

Middlesex Community College recently switched to BlackBeltHelp’s, a leading provider of premium quality help desk products and services in the US higher education industry, 24x7 IT Help Desk support. As a part of this collaboration, BlackBeltHelp will provide round-the-clock IT Help Desk support to Middlesex Community College.

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January, 2018

BlackBeltHelp, a leading provider of premium quality help desk products and services in the US higher education industry, is pleased to announce that LeMoyne-Owen College (LOC) has chosen BlackBeltHelp for after-hours IT Help Desk support. As a part of this collaboration, BlackBeltHelp will provide IT Help Desk services to LOC after business hours, and on weekends and holidays.

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January, 2018

BlackBeltHelp, a leading provider of premium quality help desk products and services in the US higher education industry, is delighted to announce that Northwestern Michigan College has chosen BlackBeltHelp for after-hours IT Help Desk support. BlackBeltHelp will provide IT Help Desk support to Northwestern Michigan College after business hours, and on weekends and holidays when the college’s staff is off duty.

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January, 2018

BlackBeltHelp, a leading provider of premium quality help desk products and services in the US higher education industry, is pleased to announce that University of Missouri, Kansas City has adopted BlackBeltHelp’s 24/7 IT Help Desk services. Under this engagement, BlackBeltHelp will provide IT Help Desk services to University of Missouri, Kansas City day-and-night.

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December, 2017

BlackBeltHelp, a leading provider of premium quality help desk products and services in the US higher education industry, is elated to announce that Southeast Technical College has selected BlackBeltHelp for after-hours IT Help Desk support. Under this engagement, BlackBeltHelp will provide IT Help Desk services to Southeast Technical College after business hours, and on weekends and holidays.

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December, 2017

BlackBeltHelp, a leading provider of premium quality help desk products and services in the US higher education industry, is delighted to announce that Laramie County Community College (LCCC) has chosen BlackBeltHelp for after-hours IT Help Desk support. As a part of this collaboration, BlackBeltHelp will provide IT Help Desk services to Laramie County Community College after business hours, and on weekends and holidays.

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December, 2017

Cleveland, Ohio, December 2017: Moraine Park Technical College (MPTC) recently switched to BlackBeltHelp, a leading provider of premium quality help desk products and services in the US higher education industry, 24x7 IT Help Desk support. As a part of this collaboration, BlackBeltHelp will provide round-the-clock IT Help Desk services to Moraine Park Technical College.

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December, 2017

Healthcare Learning Innovations (HLI) selects BlackBeltHelp, a leading provider of premium quality help desk products and services in the US higher education industry, for after-hours IT Help Desk services. As a part of this collaboration, BlackBeltHelp will provide after-hours (including weekends and holidays) IT Help Desk services to Healthcare Learning Innovations to help it increase its customer satisfaction rate.

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November, 2017

BlackBeltHelp, a leading provider of premium quality help desk products and services in the US higher education industry, is pleased to announce that Glen Oaks Community College has adopted BlackBeltHelp’s 24/7 IT Help Desk services. Under this engagement, BlackBeltHelp will provide IT Help Desk services to Glen Oaks Community College day-and-night.

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November, 2017

IL, November 2017 - BlackBeltHelp, a leading provider of premium quality help desk products and services in the US higher education industry, is pleased to announce that Benedictine University (BenU) has chosen BlackBeltHelp for after-hours IT Help Desk support. As a part of this association, BlackBeltHelp will provide after-hours (including weekends and holidays) IT Help Desk services to Benedictine University.

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October, 2017

BlackBeltHelp, a leading provider of premium quality help desk products and services in the US higher education industry, is delighted to announce that St. Louis Community College has chosen BlackBeltHelp for after-hours IT Help Desk support. As a part of this collaboration, BlackBeltHelp will provide IT Help Desk services to St. Louis Community College after business hours, and on weekends and holidays.

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September, 2017

CO, Sep 2017 – BlackBeltHelp, a leading provider of premium quality help desk products and services in the US higher education industry, is delighted to announce that American Sentinel University (ASU) has chosen BlackBeltHelp for after-hours IT Help Desk support. As a part of this collaboration, BlackBeltHelp will provide IT Help Desk services to American Sentinel University after business hours, and on weekends and holidays.

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August, 2017

Cleveland, Ohio, August 2017 – BlackBeltHelp, a leading provider of premium quality help desk products and services in the US higher education industry, is pleased to announce that Los Angeles Community College District (LACCD) has chosen BlackBeltHelp for after-hours IT Help Desk support. As a part of this collaboration, BlackBeltHelp will provide IT Help Desk services to Los Angeles Community College District after business hours, and on weekends and holidays.

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June, 2017

(June 29, 2017) Cleveland, OH – BlackBeltHelp, the leading Help Desk support and Artificial Intelligence company, today announced that they are launching Artificial Intelligence for Higher Education to Automate Over 50% of IT Help Desk Support.

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June, 2017

Lowell, MA (June 2017) - BlackBeltHelp, a higher education focused provider of help desk products & services, announced its partnership with Middlesex Community College. With the new partnership, Middlesex Community College will provide IT support when on-campus staff is out for the night, weekend, or holiday.

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June, 2017

Los Angeles Community College District (LACCD) launched BlackBeltHelp's after-hours help desk to provide support when on-campus staff is out for the night, weekend and holidays.

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May, 2017

LeMoyne-Owen College (LOC) selected BlackBeltHelp as one-stop-shop helpdesk to provide after-hours support related to IT, LMS, Financial Aid and Bursar.

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May, 2017
February, 2017

BlackBeltHelp to provide an off-site call center to supplement campus technology teams.

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January, 2017

Lynchburg College has selected BlackBeltHelp After Hours IT Help Desk Support to provide IT support for students taking online classes.

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December, 2016

BlackBeltHelp to provide after-hours IT Help Desk Support to STLCC.

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September, 2016

LIM College has launched BlackBeltHelp After Hours IT Help Desk Support to provide IT support when on-campus staff is out for the night, weekend, or holiday

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August, 2016
August, 2016

End Users Get Single Sign on Access to All Applications Including Help Desk Support

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July, 2016

MassBay Migrated from SchoolDude to Salesforce® for this Initiative

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July, 2016

JMU to launch BlackBeltHelp's Switchboard and Facilities Help Desk to Provide Support when On-campus Staff is out for the Night, Weekend

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July, 2016

GMercyU launched BlackBeltHelp's IT Staff Augmentation Service to Provide Queue Management Support to On-campus Staff

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March, 2016

Conferences to be held from June 1st-June 6th at Host Campuses Throughout the US...

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August, 2017

BlackBeltHelp, the lead IT Help Desk provider servicing over 200+ higher education institutions, announced today that its board members...

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