Unifyed and BlackBeltHelp partner to bring next-gen AI-chatbots to higher education
We are proud to announce that Unifyed, the leading provider of digital campus solutions, is now partnering with BlackBeltHelp to empower their chatbot – Yoda.
Samuel Merritt University Selects BlackBeltHelp Simplify IT HD 24/7 and LMS Support Services
We are happy to announce our partnership with Samuel Merritt University to provide 24/7 IT Help Desk and LMS support. BlackBeltHelp’s robust and technology driven support will instantly connect students, faculty, and staff to the support they need beyond the business hours, weekends, and holidays.
McDaniel College Selects BlackBeltHelp for 24/7 IT Help Desk and LMS Support Services
We are happy to announce our partnership with McDaniel College to provide 24/7 IT Help Desk and LMS support. BlackBeltHelp’s robust and technology driven support will instantly connect students, faculty, and staff to the support they need beyond the business hours, weekends, and holidays.
We are happy to announce our partnership with Central Arizona College to provide IT and LMS - After Hours and Weekend Helpdesk Services. BlackBeltHelp’s robust and technology driven support will instantly connect students, faculty, and staff to the support they need beyond the business hours, weekends, and holidays.
Benedict College Selects BlackBeltHelp for After Hours, Weekend Helpdesk and LMS Support Services
We are happy to announce our partnership with Benedict College to provide After-hours IT Help Desk and LMS support. BlackBeltHelp’s robust and technology driven support will instantly connect students, faculty, and staff to the support they need beyond the business hours, weekends, and holidays.
Chapman University Selects BlackBeltHelp for 24x7 IT and Blackboard® LMS Support
We are happy to announce our partnership with Chapman University to provide 24x7 IT and LMS help desk support. BlackBeltHelp’s robust and technology driven support will instantly connect students, faculty, and staff to the support they need beyond the business hours, weekends, and holidays.
Upper Iowa University College Selects BlackBeltHelp for After-hours IT Help Desk and D2L® Support
We are happy to announce our partnership with Upper Iowa University College to provide After-hours IT Help Desk and D2L® support. BlackBeltHelp’s robust and technology driven support will instantly connect students, faculty, and staff to the support they need beyond the business hours, weekends, and holidays.
Wilkes University Selects BlackBeltHelp for After-hours IT Help Desk and D2L® Support
We are happy to announce our partnership with Wilkes University to provide After-hours IT Help Desk and D2L® support. BlackBeltHelp’s robust and technology driven support will instantly connect students, faculty, and staff to the support they need beyond the business hours, weekends, and holidays.
We are happy to announce our partnership with Kalamazoo Valley Community College to provide After-hours IT Help Desk and Moodle® support. BlackBeltHelp’s robust and technology driven support will instantly connect students, faculty, and staff to the support they need beyond the business hours, weekends, and holidays.
Emory & Henry College Selects BlackBeltHelp for 24x7 IT Help Desk and Moodle® Support
We are happy to announce our partnership with Emory & Henry College to provide 24x7 IT Help Desk and Moodle® support. BlackBeltHelp’s robust and technology driven support will instantly connect students, faculty, and staff to the support they need at all hours of the day.
Johns Hopkins Carey Business School Awards Help Desk Support RFP to BlackBeltHelp
We are proud to announce that Johns Hopkins Carey Business School has awarded 24x7 IT & Canvas® Help Desk Support RFP to BlackBeltHelp. BlackBeltHelp’s robust and technology driven support will instantly connect students, faculty, and staff to the support they need at all hours of the day.
Kilgore College Selects BlackBeltHelp for 24x7 IT Help Desk and Blackboard® Support
We are happy to announce our partnership with Kilgore College to provide 24x7 IT Help Desk and Blackboard® support. BlackBeltHelp’s robust and technology driven support will instantly connect students, faculty, and staff to the support they need at all hours of the day.
Middlesex College Selects BlackBeltHelp for After-hours IT and Canvas® Help Desk Support
We are happy to announce our partnership with Middlesex College to provide After-hours IT and Canvas® Help Desk support. BlackBeltHelp’s robust and technology driven support will instantly connect students, faculty, and staff to the support they need beyond the business hours, weekends, and holidays.
Cape Cod Community College Selects BlackBeltHelp for 24x7 IT and Moodle® Help Desk Support
We are happy to announce our partnership with Cape Cod Community College to provide 24x7 IT and Moodle® Help Desk support. BlackBeltHelp’s robust and technology driven support will instantly connect students, faculty, and staff to the support they need at all hours of the day.
San Jose State University Selects BlackBeltHelp to Provide Technical Support Services for Canvas®
We are happy to announce our partnership with San Jose State University to provide technical support services for Canvas®. The partnership was entered through the existing MEA BlackBeltHelp has with the California State University Chancellor's Office. BlackBeltHelp’s robust and technology driven support will instantly connect students and faculty to the support they need beyond the business hours, weekends, and holidays.
We are happy to announce our partnership with West Virginia School of Osteopathic Medicine to provide After-hours IT and Moodle® Help Desk support. BlackBeltHelp’s robust and technology driven support will instantly connect students, faculty, and staff to the support they need beyond the business hours, weekends, and holidays.
Lake Land College Awards Help Desk Support RFP to BlackBeltHelp
We are happy to announce that Lake Land College has awarded 24x7 IT & Canvas® Help Desk Support RFP to BlackBeltHelp. BlackBeltHelp’s robust and technology driven support will instantly connect students, faculty, and staff to the support they need at all hours of the day.
The University of Alabama Awards Help Desk Support RFP to BlackBeltHelp
We are happy to announce that The University of Alabama has awarded 24x7 IT & Blackboard® Help Desk Support RFP to BlackBeltHelp. BlackBeltHelp’s robust and AI technology driven support will instantly connect students, faculty, and staff to the support they need at all hours of the day.
Fairleigh Dickinson University Awards 24x7 IT and Blackboard® Help Desk Support RFP to BlackBeltHelp
We are happy to announce that Fairleigh Dickinson University has awarded 24x7 IT & Blackboard® Help Desk Support RFP to BlackBeltHelp. BlackBeltHelp services will instantly connect students, faculty, and staff to the support they need at all hours of the day.
We are proud to announce our partnership with Texas A&M University-Corpus Christi to provide 24x7 IT and Blackboard® help desk support. BlackBeltHelp services will instantly connect students, faculty, and staff to the support they need at all hours of the day.
Prairie View A&M University Selects BlackBeltHelp for 24x7 IT and Canvas® Help Desk Support
We are proud to announce our partnership with Prairie View A&M University to provide 24x7 IT and Canvas® help desk support. BlackBeltHelp services will instantly connect students, faculty, and staff to the support they need at all hours of the day.
Rancho Santiago Community College District Selects BlackBeltHelp for 24x7 OneStop Student Services
We are proud to announce our partnership with Rancho Santiago College District to provide 24x7 OneStop support regarding IT, LMS and Onboarding(admissions). The implemented services will instantly connect students, faculty, and staff to the support they need at all hours of the day.
Vermont State Colleges System Selects BlackBeltHelp’s Simplify Chatbot for 24x7 IT Support
We are proud to announce our partnership with Vermont State Colleges System to provide 24x7, quick and intelligent help desk support to students, staff, and faculty through our Simplify Chatbot. BlackBeltHelp's chatbot will help the institution tackle IT challenges by establishing an automated and on-demand communication channel between the 11,000 students and the institution.
Westminster College Selects BlackBeltHelp for 24x7 IT and LMS Help Desk Support
We are proud to announce our partnership with Westminster College to provide 24x7 IT and Canvas® help desk support. BlackBeltHelp services will instantly connect students, faculty, and staff to the support they need at all hours of the day.
Fairmont State University Awards After-Hours IT & LMS Help Desk Support RFP to BlackBeltHelp
We are proud to announce that Fairmont State University has awarded After-hours IT & LMS Help Desk Support RFP to BlackBeltHelp. BlackBeltHelp’s robust and technology driven support will deliver consistent and quality service to Fairmont’s students, faculty and staff.
Cowley College Selects BlackBeltHelp for 24x7 IT and LMS Help Desk Support
We are proud to announce our partnership with Cowley College to provide 24x7 IT and Blackboard® help desk support. The implemented services will instantly connect students, faculty, and staff to the support they need at all hours of the day.
We are proud to announce that Strategic Ed (Strayer University, Capella University, and Jack Welch Management Institute) has awarded 24x7 IT & LMS Help Desk support RFP to BlackBeltHelp. BlackBeltHelp’s robust and technology driven support will deliver consistent and quality service to their students, faculty and staff.
Tufts University Awards 24x7 IT & LMS Help Desk Support RFP to BlackBeltHelp
We are proud to announce that Tufts University has awarded 24X7 IT & LMS Help Desk Support RFP to BlackBeltHelp. BlackBeltHelp’s robust and technology driven support will deliver consistent and quality service to Tuft’s students, faculty and staff.
Athens Technical College Selects BlackBeltHelp for 24x7 OneStop Student Services
We are proud to announce our partnership with the Athens Technical College to provide OneStop support regarding Admissions, Registration and Records, and Switchboard. The implemented services will instantly connect students, faculty, and staff to the support they need at all hours of the day.
University of Nevada, Reno Selects BlackBeltHelp for After-hours IT and LMS Help Desk Support
We are proud to announce our partnership with the University of Nevada, Reno to provide Chatbot, After-hours IT and Canvas® help desk support. The implemented services will instantly connect students, faculty, and staff to the support they need beyond the business hours, weekends, and holidays.
Misericordia University Selects BlackBeltHelp for 24x7 IT and LMS Help Desk Support
We are proud to announce our partnership with Misericordia University to provide 24x7 IT and Blackboard® help desk support. The implemented services will instantly connect students, faculty, and staff to the support they need at all hours of the day.
Riverside Community College District Selects BlackBeltHelp for 24x7 IT and LMS Help Desk Support
We are proud to announce our partnership with Riverside Community College District to provide 24x7 IT and Canvas® help desk support. The implemented services will instantly connect students, faculty, and staff to the support they need at all hours of the day.
We are proud to announce our partnership with Southwest College of Naturopathic Medicine & Health Sciences to provide 24x7 IT and Canvas® help desk support. The implemented services will instantly connect students, faculty, and staff to the support they need at all hours of the day.
Prescott College Selects BlackBeltHelp for After-Hours IT and LMS Help Desk Support
We are proud to announce our partnership to provide after-hours IT and Moodle support with Prescott College. The IT help desk support by BlackBeltHelp enables the college to respond to users’ increasing support requests beyond the business hours, weekends, and holidays.
Carlow University Selects BlackBeltHelp for 24x7 IT & LMS Help Desk Support
We are excited to announce that Carlow University has selected BlackBeltHelp for 24x7 IT & LMS Help Desk Support. Under this engagement, BlackBeltHelp will enable secure 24x7 IT & CelticOnline® help desk support for the University’s students, faculty, and staff while reducing the overall support costs.
The University of Delaware Selects BlackBeltHelp for After-Hours IT and LMS Help Desk Support
We are proud to announce our partnership with the University of Delaware for After-Hours IT and Canvas® help desk support. Reliable IT help desk support during nights, weekends, and holidays will instantly connect students, faculty, and staff to the support they need during these challenging times.
Albany Technical College Selects BlackBeltHelp for After-Hours IT and LMS Help Desk Support
We are proud to announce our partnership with Albany Technical College for After-Hours IT and Blackboard® Help Desk Support. The comprehensive IT help desk support during nights, weekends, and holidays will enable the college to instantly connect students, staff, and faculty to the support they need.
BlackBeltHelp has just made their transformative, AI-enabled, integrated communications platform Simplify available to higher education clients for licensing. It empowers the institution to integrate disparate systems across the campus to provide a simple yet powerful student service tool that increases institutional efficiency. Simplify consists of a set of tools and applications that include:
College of Biblical Studies Selects BlackBeltHelp for 24x7 IT Help Desk and Financial Aid Support
BlackBeltHelp today announced its partnership with the College of Biblical Studies to assist its students, staff, and faculty with 24x7 IT Help Desk and Financial Aid Support. The 24x7 help desk support will enable the college to provide timely and personalized resolution to the users’ support requests.
College of Biblical Studies will also leverage Simplify – an omnichannel and integrated platform by BlackBeltHelp to improve their user experience, and Chatbot to reduce the number of help desk interactions by providing faster resolution to end-users’ requests.
Pima Community College Awards 24x7 OneStop Student Services Support RFP to BlackBeltHelp
We are pleased to announce that Pima Community College has awarded 24x7 OneStop Student Services Support RFP to BlackBeltHelp. Leveraging OneStop will help the college in creating an improved student experience while reducing service delivery costs.
Through this engagement, BlackBeltHelp will provide 24x7 service for students’ requests originating around admissions, records, registration, financial aid, and accounts receivables via phone, chat, and email.
Accel Schools Selects BlackBeltHelp for 24x7 IT and LMS Help Desk Support
We are pleased to announce that Accel Schools has selected BlackBeltHelp for 24x7 IT and LMS Help Desk Support to instantly respond to students’ and parents’ increasing support requests. Under this engagement, BlackBeltHelp will enable the institution to overcome the challenges of providing online delivery of support services to students for IT and Canvas® related issues.
Accel Schools will also leverage the Simplify Platform to assist users with self-service options. Leveraging the platform will eventually remove student barriers to remote instruction and improve the student experience.
Quinsigamond Community College Selects BlackBeltHelp for 24x7 IT & LMS Help Desk Support
We are excited to announce that Quinsigamond Community College has selected BlackBeltHelp for 24x7 IT & LMS Help Desk Support to provide immediate technical support to its students, staff, and faculty. Under this engagement, BlackBeltHelp will enable the college to provide secure IT & Blackboard® help desk support and ensure consistent high end-user service levels 24x7. Quinsigamond Community College will also leverage the Simplify Platform to assist users with self-service options, and Classroom Emergency App. These products will eventually remove student barriers to remote instruction and improve the student experience.
BlackBeltHelp is pleased to announce that the University of Texas Rio Grande Valley has selected BlackBeltHelp for its After-Hours IT and LMS Help Desk Support. This implementation will help the college to respond to students’ increasing support requests at reduced costs. Under this collaboration, BlackBeltHelp’s certified customer service staff will work as an extension to UTRGV’s IT support team and enable timely yet secure IT and Blackboard® help desk resolution to the users’ support requests.
BlackBeltHelp is pleased to announce that Compton College has selected BlackBeltHelp for After-Hours IT Help Desk and OneStop Student Services Support. The IT Help Desk Support will enable the college to provide secure IT support beyond the business hours, weekends, and holidays and ensure timely resolution to the users’ support requests. Leveraging OneStop Student Services Support will help the college in enhancing their student experience by providing convenient and personalized assistance to them.
BlackBeltHelp Launches a Pre-Built COVID-19 Chatbot at ZERO COST
We are pleased to announce the launch of our FREE Pre-Built COVID-19 Chatbot to help higher education institutions in dealing with increased support requests. The Chatbot delivers quick, accurate, and automated answers regarding COVID-19 to the students and can be set-up within a week.
There has been an overwhelming increase in student questions around COVID-19 due to the seismic shift of face-to-face teaching and learning online. BlackBeltHelp is providing COVID-19 Chatbot at no cost to help higher education institutions in focusing on more complex and high-value tasks.
BlackBeltHelp is pleased to announce that City College of San Francisco has transitioned to BlackBeltHelp for OneStop and IT Help Desk Services. The OneStop support allows the college’s students to get answers to requests across the campus lifecycle 24x7 via phone, chat, web, email, and SMS/text. The IT help desk support enables the college to enhance their end-users’ experience by providing round-the-clock assistance for their unique IT needs.
Community College of Baltimore County Awards 24x7 IT & LMS Help Desk Support RFP to BlackBeltHelp
BlackBeltHelp is pleased to announce that Community College of Baltimore County has transitioned to BlackBeltHelp for 24x7 IT Help Desk Support. The implemented services enable the college to enhance their end-users’ experience by providing round-the-clock IT Help Desk support. Challenges related to IT will be resolved instantly with the support of our certified customer service staff and the best service level agreements in the industry.
Cornell University Selects BlackBeltHelp for After-Hours IT Help Desk Support
NY, September 2019
BlackBeltHelp is pleased to announce that Cornell University has selected BlackBeltHelp for After-Hours IT Help Desk Services. The implemented services enable the college to enhance their student engagement by providing round-the-clock IT Help Desk support to all their student, staff, and faculty queries. Queries related to IT will be resolved instantly with the support of our certified customer service staff. Unresolved queries will be escalated to the onsite team to deliver high-quality and cost-effective service support to the students and staff.
NY, August 2019
The United States Military Academy at West Point has selected BlackBeltHelp as its 24x7 IT Help Desk provider. BlackBeltHelp will provide high-quality help desk services to the West Point cadets and instructors to remove barriers to learning.
Pasadena City College Awards 24x7 OneStop Student Services Support RFP to BlackBeltHelp
CA, August 2019
Pasadena City College selects BlackBeltHelp’s 24x7 OneStop Support to create an improved student experience through exceptional customer service which will help students achieve their educational goals. Through this engagement, BlackBeltHelp will deploy OneStop Support to address various questions related to Admissions, Enrollment, Registration, Financial Aid, and LMS.
University of Colorado at Colorado Springs Implements BlackBeltHelp’s IT Help Desk and LMS Services
CO, March 2019
University of Colorado at Colorado Springs is a public research university located at the base of Pikes Peak in Colorado Springs, Colorado. This fast growing university has implemented BlackBeltHelp’s 24/7 IT Help Desk and LMS Services to cater to the proliferating needs of the students.
April 2019
EesySoft, a leading provider of education technology tools, specializes in providing support and communication solutions for the higher education market...
Alverno College selects BlackBeltHelp’s IT Help Desk and LMS Services
WI, March 2019
Alverno College, one of the nation’s largest Catholic women’s colleges in Wisconsin has selected BlackBeltHelp for its high quality 24/7 IT Help Desk and LMS Services to provide an ultra-end-user experience to the students.
BlackBeltHelp Appoints Anthony Humphreys as Senior Vice President, OneStop
February 2019
BlackBeltHelp, a leading OneStop student services and products provider, today announced the appointment of Anthony Humphreys as Senior Vice President, OneStop to spearhead strategy and growth for the OneStop product.
BlackBeltHelp Appoints Michael Zastudil as Vice President, College & University Partnerships
February 2019
BlackBeltHelp, a leading OneStop student services and products provider, today announced the appointment of Michael Zastudil as the Vice President, College & University Partnerships, to drive customer satisfaction and retention.
BlackBeltHelp announces a strategic business partnership with Symbiosis Educational Consultants
February 2019
Symbiosis Educational Consultants builds affordable online courses and degree programs that create student-centered and pedagogically strong learning experiences. The firm has developed over 300 custom online and blended courses for higher-ed institutions. By providing expert instructional design, faculty development, strategic consulting, and staff augmentation, Symbiosis offers a refreshing, à la carte approach to online learning.
BlackBeltHelp and UnifyedTM team up to provide onestop student support to their clients
October 2018
BlackBeltHelp, a leading one-stop student services provider in US, is pleased to announce a strategic business partnership with Unifyed™, a leader in educational technology. As a part of this engagement, both the parties will refer each other’s products and services to their clients, facilitating a better support experience for their approx. 8 million end-users.
IL, October 2018
eThink Education provides a fully-managed eLearning solution for open-source Moodle, covering all Learning Management System (LMS) needs including implementation, cloud hosting, integration, consultation, and management services.
California Community Colleges Technology Center Selects BlackBeltHelp for Help Desk Service
CA, July 2018
The California Community Colleges (CCC) Technology Center has selected BlackBeltHelp to support its objective of receiving high quality centralized help desk services for CCC systemwide software applications. BlackBeltHelp will replace the existing help desk provider and provide help desk support for CCC students and staff using these applications for 17 hours of each day.
BlackBeltHelp Launches OneStop Support to Accelerate Student Success
Chicago, June 22nd, 2018
Furthering its longstanding commitment to transforming student services, BlackBeltHelp today announced the launch of its OneStop Support. Designed to help higher education institutions achieve student success and engagement objectives effortlessly, BlackBeltHelp OneStop will leverage Analytics & Reporting, API integrations, and AI to facilitate a holistic support ecosystem at our partner institutions.
YUBA Community College District Launches After-Hours Support for Student Success
May, 2018
BlackBeltHelp is pleased to announce that Yuba Community College District has decided to implement its after-hours & weekend IT and LMS helpdesk support. Under this collaboration, BlackBeltHelp’s certified customer service staff will work as the extension of YUBA’s IT support team and enable a better support environment for their colleges’ end-users.
BlackBeltHelp Appoints Tracy E. Thomson as President
May, 2018
BlackBeltHelp, a leading help desk products and services provider across the US, today announced the appointment of Tracy E. Thomson as the President of its North American region business. Tracy has taken an overall responsibility for BlackBeltHelp’s continued business growth and success across North America.
May, 2018
BlackBeltHelp announced today that Mid-State Technical College, one of the sixteen colleges of Wisconsin Technical College System, has selected BlackBeltHelp’s 24x7 IT help desk and LMS solutions. This collaboration will help the technical college support its goal of creating a robust IT support framework for its students and staff. By using BlackBeltHelp’s IT help desk and LMS solutions, Mid-State is enabling enhanced levels of IT support for its more than 8,000 students.
BlackBeltHelp Helps University of South Dakota Provide Its End-Users 24x7 IT Support
May, 2018
BlackBeltHelp, a leading provider of premium quality help desk products and services in the US higher education industry, is elated to announce that University of South Dakota has selected BlackBeltHelp for 24x7 IT helpdesk support. Under this engagement, BlackBeltHelp will provide IT support to University of South Dakota around-the-clock.
Limestone College Drives Enrollment Using BlackBeltHelp’s AI-Enabled Support
May, 2018
Limestone College has collaborated with BlackBeltHelp, a leading provider of premium quality help desk products and services in the US higher education industry, to tackle its admissions and enrollment challenges. As a part of this engagement, BlackBeltHelp will provide 24x7x365 admissions and enrollment chat support to Limestone’s end-users using its artificial intelligence product.
BlackBeltHelp Wins “Businessworld TechTors-Top Tech Companies to Look Out For” Award
April, 2018
BlackBeltHelp today announced that it has been named as one of the top tech companies to look out for in 2018 by Businessworld TechTors Awards jury. BWDisrupt TechTors Awards is a novel initiative by Businessworld magazine to encourage and recognize the best startups in the technology sector.
Point University accelerates student success with BlackBeltHelp’s after-hours IT Help Desk services
January, 2018
Point University has selected BlackBeltHelp, a leading provider of premium quality help desk products and services in the US higher education industry, for after-hours IT Help Desk services. Under this partnership, BlackBeltHelp will provide after-hours (including weekends and holidays) IT Help Desk services to Point University to help the university increase its student satisfaction rate.
California State University Implements BlackBeltHelp’s Help Desk Services to Achieve Student Success
January, 2018
BlackBeltHelp, a leading provider of premium quality help desk products and services in the US higher education industry, is pleased to announce that California State University has chosen BlackBeltHelp for after-hours IT Help Desk support. As a part of this collaboration, BlackBeltHelp will provide IT Help Desk services to California State University (CSU) after business hours, and on weekends and holidays.
Middlesex Community College Increases Student Engagement with BlackBeltHelp’s 24x7 IT Help Desk support
Lowell, MA, January, 2018
Middlesex Community College recently switched to BlackBeltHelp’s, a leading provider of premium quality help desk products and services in the US higher education industry, 24x7 IT Help Desk support. As a part of this collaboration, BlackBeltHelp will provide round-the-clock IT Help Desk support to Middlesex Community College.
Northwestern Michigan College Increases Student Engagement Using BlackBeltHelp’s After-Hours IT Help Desk Services
January, 2018
BlackBeltHelp, a leading provider of premium quality help desk products and services in the US higher education industry, is delighted to announce that Northwestern Michigan College has chosen BlackBeltHelp for after-hours IT Help Desk support. BlackBeltHelp will provide IT Help Desk support to Northwestern Michigan College after business hours, and on weekends and holidays when the college’s staff is off duty.
University of Missouri, Kansas City Implements BlackBeltHelp’s 24/7 IT Help Desk Services
January, 2018
BlackBeltHelp, a leading provider of premium quality help desk products and services in the US higher education industry, is pleased to announce that University of Missouri, Kansas City has adopted BlackBeltHelp’s 24/7 IT Help Desk services. Under this engagement, BlackBeltHelp will provide IT Help Desk services to University of Missouri, Kansas City day-and-night.
BlackBeltHelp Assists Southeast Technical College in Increasing Student Engagement
December, 2017
BlackBeltHelp, a leading provider of premium quality help desk products and services in the US higher education industry, is elated to announce that Southeast Technical College has selected BlackBeltHelp for after-hours IT Help Desk support. Under this engagement, BlackBeltHelp will provide IT Help Desk services to Southeast Technical College after business hours, and on weekends and holidays.
Laramie County Community College Increases Student Satisfaction Rate with BlackBeltHelp’s After-Hours IT Help Desk Services
December, 2017
BlackBeltHelp, a leading provider of premium quality help desk products and services in the US higher education industry, is delighted to announce that Laramie County Community College (LCCC) has chosen BlackBeltHelp for after-hours IT Help Desk support. As a part of this collaboration, BlackBeltHelp will provide IT Help Desk services to Laramie County Community College after business hours, and on weekends and holidays.
Moraine Park Technical College Switches to BlackBeltHelp from Ellucian® For IT Help Desk Services
December, 2017
Cleveland, Ohio, December 2017: Moraine Park Technical College (MPTC) recently switched to BlackBeltHelp, a leading provider of premium quality help desk products and services in the US higher education industry, 24x7 IT Help Desk support. As a part of this collaboration, BlackBeltHelp will provide round-the-clock IT Help Desk services to Moraine Park Technical College.
BlackBeltHelp Assists Glen Oaks Community College in Increasing Student Satisfaction Rates
November, 2017
BlackBeltHelp, a leading provider of premium quality help desk products and services in the US higher education industry, is pleased to announce that Glen Oaks Community College has adopted BlackBeltHelp’s 24/7 IT Help Desk services. Under this engagement, BlackBeltHelp will provide IT Help Desk services to Glen Oaks Community College day-and-night.
Benedictine University Increases Student Engagement with BlackBeltHelp’s After-Hours IT Help Desk Support
November, 2017
IL, November 2017 - BlackBeltHelp, a leading provider of premium quality help desk products and services in the US higher education industry, is pleased to announce that Benedictine University (BenU) has chosen BlackBeltHelp for after-hours IT Help Desk support. As a part of this association, BlackBeltHelp will provide after-hours (including weekends and holidays) IT Help Desk services to Benedictine University.
St. Louis Community College Adopts BlackBeltHelp’s After-Hours IT Help Desk Support to Achieve Student Success
October, 2017
BlackBeltHelp, a leading provider of premium quality help desk products and services in the US higher education industry, is delighted to announce that St. Louis Community College has chosen BlackBeltHelp for after-hours IT Help Desk support. As a part of this collaboration, BlackBeltHelp will provide IT Help Desk services to St. Louis Community College after business hours, and on weekends and holidays.
American Sentinel University Increases Customer Satisfaction Using BlackBeltHelp’s After-Hours IT Help Desk Services
September, 2017
CO, Sep 2017 – BlackBeltHelp, a leading provider of premium quality help desk products and services in the US higher education industry, is delighted to announce that American Sentinel University (ASU) has chosen BlackBeltHelp for after-hours IT Help Desk support. As a part of this collaboration, BlackBeltHelp will provide IT Help Desk services to American Sentinel University after business hours, and on weekends and holidays.
Los Angeles Community College District Increases Student Satisfaction Using BlackBeltHelp’s After-Hours IT Help Desk Services
August, 2017
Cleveland, Ohio, August 2017 – BlackBeltHelp, a leading provider of premium quality help desk products and services in the US higher education industry, is pleased to announce that Los Angeles Community College District (LACCD) has chosen BlackBeltHelp for after-hours IT Help Desk support. As a part of this collaboration, BlackBeltHelp will provide IT Help Desk services to Los Angeles Community College District after business hours, and on weekends and holidays.
BlackBeltHelp Launches Artificial Intelligence(AI) for Higher Education to Automate Over 50% of IT Help Desk Support
June, 2017
(June 29, 2017) Cleveland, OH – BlackBeltHelp, the leading Help Desk support and Artificial Intelligence company, today announced that they are launching Artificial Intelligence for Higher Education to Automate Over 50% of IT Help Desk Support.
Middlesex Community College Selects BlackBeltHelp for 24x7 Technology Help Desk Support!
June, 2017
Lowell, MA (June 2017) - BlackBeltHelp, a higher education focused provider of help desk products & services, announced its partnership with Middlesex Community College. With the new partnership, Middlesex Community College will provide IT support when on-campus staff is out for the night, weekend, or holiday.
Los Angeles Community College District Turns Into 24x7 Help Desk by Selecting BlackBeltHelp for After-Hours Support
June, 2017
Los Angeles Community College District (LACCD) launched BlackBeltHelp's after-hours help desk to provide support when on-campus staff is out for the night, weekend and holidays.
LeMoyne-Owen College, a TN Based Institution, Selects BlackBeltHelp as One-Stop-Shop Helpdesk Provider.
May, 2017
LeMoyne-Owen College (LOC) selected BlackBeltHelp as one-stop-shop helpdesk to provide after-hours support related to IT, LMS, Financial Aid and Bursar.
BlackBeltHelp Launches Artificial Intelligence for Higher Education to Improve Enrollment Rates.
May, 2017
Cleveland, OH – BlackBeltHelp, the leading Help Desk support and Artificial Intelligence company, today announced that they are launching Artificial Intelligence for Higher Education to improve enrollment rates.
Moraine Park Technical College Selects BlackBletHelp for 24x7 Technology Help Desk Services.
February, 2017
BlackBeltHelp to provide an off-site call center to supplement campus technology teams.
Lynchburg College a Virginia-based Institution, Selects BlackBeltHelp for After Hours IT Help Desk Support.
January, 2017
Lynchburg College has selected BlackBeltHelp After Hours IT Help Desk Support to provide IT support for students taking online classes.
