Answer and Transfer Switchboard Interactions 24x7
Leverage a Chatbot or Switchboard Services to quickly handle and route institutional interactions. Our trained advisors respond to your end-users’ calls or transfer the caller to the right department effectively and efficiently. The 24x7 technology combined with exceptional service delivery allows us to manage high volume of calls in an expedited manner.
How Switchboard Services Can Benefit Your Institution?
Reduce average speed to answer to less than 60 seconds
Shrink Operational cost by 40%