Salem State University Partners with BlackBeltHelp to Revolutionize Student Support with AI-Powered Solutions
[vc_row el_class="pr-section" css=".vc_custom_1704288277825{padding-right: 55px !important;padding-left: 55px !important;}"][vc_column width="2/3"][vc_column_text] Salem State University Partners with BlackBeltHelp to Revolutionize Student Support with AI-Powered Solutions Salem, Massachusetts – March 20, 2024 – Salem State University proudly announces its strategic collaboration with BlackBeltHelp, a premier provider of AI-powered solutions for educational institutions. This partnership aims to elevate student engagement and…
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Harvey Handa
BlackBeltHelp Appoints Anthony Banford as New Chief Revenue Officer
[vc_row css=".vc_custom_1697828519855{padding-top: 40px !important;padding-right: 70px !important;padding-bottom: 40px !important;padding-left: 70px !important;}" el_class="pr-section"][vc_column][vc_column_text] BlackBeltHelp Appoints Anthony Banford as New Chief Revenue Officer Friday, January 12, 2024: Miami, FL - BlackBeltHelp, a leading provider of AI-powered Contact-Center-as-a-Service solutions in the higher education sector, is pleased to announce the appointment of Anthony Banford as its new Chief Revenue Officer,…
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Harvey Handa
BlackBeltHelp Makes Its Way to ‘View From The Edge’
[vc_row el_class="pr-section" css=".vc_custom_1704288277825{padding-right: 55px !important;padding-left: 55px !important;}"][vc_column width="2/3"][vc_column_text] BlackBeltHelp Makes Its Way to ‘View From The Edge’ Wednesday, January 03, 2024: Miami, FL – BlackBeltHelp, Higher Education’s leading provider of CCaaS and AI-powered CX Solutions, proudly announces the recent publication of an article in the EdgeCon Magazine – ‘View from the Edge’ with the headline…
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Harvey Handa
Empowering Higher Education Institutions: Unveiling the Benefits of EduView
Traditional support methods are gradually being supplemented and, in some cases, replaced by more modern and efficient approaches. Millennials and Gen-Zs being the digital natives, are accustomed to seamless and personalized experiences in every aspect of their lives. As a result, several domains, including the higher education sector, are now shifting towards offering support that…
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Sam Smith
Customer Service Chatbots are Redefining CX
In the quest to enhance student engagement, higher education institutions are shifting their focus from traditional phone support to embracing modern, user-friendly technologies like live chat. This strategic shift recognizes the importance of meeting students on their own terms and catering to their digital, rapid-response expectations. One such technology that has gained significant traction is…
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Sam Smith
How AI is Driving Modern Higher Education Administration with Data-Driven Insights to Improve Student Outcomes
[vc_row el_class="pr-section"][vc_column width="2/3"][vc_column_text] How AI is Driving Modern Higher Education Administration with Data-Driven Insights to Improve Student Outcomes Higher education administration is a multifaceted landscape with numerous academic programs and services to manage. However, technology advancement, particularly artificial intelligence (AI), has introduced powerful tools that can revolutionize institutional operations. By harnessing the potential of AI,…
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Harvey Handa
Transforming Education: Navigating the Post-Pandemic Era with AI and Online Learning
[vc_row css=".vc_custom_1697828519855{padding-top: 40px !important;padding-right: 70px !important;padding-bottom: 40px !important;padding-left: 70px !important;}" el_class="pr-section"][vc_column width="2/3"][vc_column_text] Transforming Education: Navigating the Post-Pandemic Era with AI and Online Learning Amidst the changing landscape of education worldwide, remote learning has become a pivotal aspect for higher education to embrace. The rapid adoption and expansion of online learning and the support that coincides…
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Harvey Handa
BlackBeltHelp Appoints Tye Reed to Lead Client Success Team
[vc_row css=".vc_custom_1697828519855{padding-top: 40px !important;padding-right: 70px !important;padding-bottom: 40px !important;padding-left: 70px !important;}" el_class="pr-section"][vc_column][vc_column_text] BlackBeltHelp Appoints Tye Reed to Lead Client Success Team Friday, September 29, 2023: Miami, FL - BlackBeltHelp, Higher Education’s leading provider of CCaaS and AI-powered CX Solutions, proudly announces that Tye Reed has joined the company as Vice President of Client Success. In this…
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Harvey Handa
The Role of AI and Balancing Personal Connections with Technological Advancements
[vc_row css=".vc_custom_1697828519855{padding-top: 40px !important;padding-right: 70px !important;padding-bottom: 40px !important;padding-left: 70px !important;}" el_class="pr-section"][vc_column][vc_column_text] The Role of AI and Balancing Personal Connections with Technological Advancements Wednesday, September 20, 2023: In today's rapidly evolving digital landscape, artificial intelligence (AI) is playing an increasingly prominent role in higher education. Among its many applications, AI-powered technologies like chatbots are revolutionizing student…
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Harvey Handa
EdgeMarket Selects BlackBeltHelp OneStop for 24/7 AI-Powered Student Support Services
[vc_row css=".vc_custom_1697828519855{padding-top: 40px !important;padding-right: 70px !important;padding-bottom: 40px !important;padding-left: 70px !important;}" el_class="pr-section"][vc_column][vc_column_text] EdgeMarket Selects BlackBeltHelp OneStop for 24/7 AI-Powered Student Support Services Friday, June 30, 2023: BlackBeltHelp is proud to announce that it has been chosen by Edge, a nonprofit education network and technology partner, to provide OneStop, an AI-powered 24/7 virtual student services solution to…
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