Drive Student Engagement and Specific Actions Through Targeted Outbound Campaigns
With BlackBeltHelp’s proactive nudges, institutions can encourage students to take a specific action through a targeted outbound campaign. Campaigns will enable increased student engagement and success outcomes.
How Simplify Nudging Works?
Simply and easily send individual or group text messages based on students’ queries directly from the tool. Institutions can view and track campaign effectiveness.
The Integration to SIS feature gives the ability to query based-on user-defined conditions and load the results directly to the nudging tool to run an outbound campaign. Leverage SIS/ERP queries for mass communication.
• Clear, informative, and timely alerts
• Two-way communication with students
• Personalized reminders to students for important deadlines
• Leverages data from SIS/ERP to run campaigns
• Provides insights on your campaigns
Chatbot & Voicebot to assist students with self-service support options that helps institutions in reducing the support costs.
Delivers relevant information for students’ multiple requests at a single place while reducing the number of help desk interactions.
A single dashboard view with unified access to information allows institutions to measure, monitor, and manage the service benchmarks.
Delivers 24x7 personalized support to students for their diverse requests that arise throughout their academic lifecycle.
A cloud-based contact center solution that enables multi-modal student support whether staff are working on campus or at home.
A personalized & focused outbound SMS campaign to communicate right information to students that empowers them to take a specific action.