Providing Excellent Service with Exceptional Support that Drives Enrollment and Retention
Yes, it can integrate with your institution’s ERP/SIS, ITSM, LMS, CRM, and other applications through APIs.
You can create a ticket from within the tool itself. It is designed to help advisors quickly create, escalate, and close tickets for students’ requests from the advisor desktop.
It helps in reducing operational costs and increases the accuracy of answers. It also reduces the average handling time for student questions, increases the first contact resolution rate and delivers a positive student experience.
AdvisorAssist Desktop uses algorithms to create optimized schedules, reducing conflicts and improving course availability.
It offers robust data management and security features, ensuring compliance with privacy regulations.
The AdvisorAssist tool uses predictive analytics to flag students who may need additional support, leading to improved retention rates.
Administrative staff often grapple with time-consuming and repetitive tasks like appointment scheduling, record-keeping, and document management. AdvisorAssist can automate these processes while reducing the administrative burden.