Broward College Partners with BlackBeltHelp to Provide One-Stop Student Services Support Broward County, Florida – Nov 06, 2024 – Broward College and BlackBeltHelp, a leading provider of support solutions and services to higher education institutions, are thrilled to announce a strategic partnership to provide One-Stop Student Services and IT Helpdesk Support, combining AI solutions with [...]

Kean University Selects BlackBeltHelp to Revolutionize IT & LMS Helpdesk Support with AI-Powered Solutions Miami, Florida – May 22, 2024 – BlackBeltHelp proudly announces its strategic collaboration with Kean University, New Jersey’s first Urban Research University. This partnership aims to expand access and reduce costs by leveraging BlackBeltHelp’s multi-modal IT & LMS Helpdesk Support complemented [...]

BlackBeltHelp Partners with the Foundation for California Community Colleges to Revolutionize Student, Staff, and Faculty Engagement via AI-Powered Solutions Miami, Florida – May 06, 2024 – BlackBeltHelp, the leading AI-powered Contact-Center-as-a-Service provider for higher education, proudly announces our new strategic partnership with the Foundation for California Community Colleges (FoundationCCC). This partnership is made possible through [...]

Salem State University Partners with BlackBeltHelp to Revolutionize Student Support with AI-Powered Solutions Salem, Massachusetts – March 20, 2024 – Salem State University proudly announces its strategic collaboration with BlackBeltHelp, a premier provider of AI-powered solutions for educational institutions. This partnership aims to elevate student engagement and alleviate staff fatigue by implementing BlackBeltHelp’s comprehensive 365/24/7 [...]

BlackBeltHelp Appoints Anthony Banford as New Chief Revenue Officer Friday, January 12, 2024: Miami, FL - BlackBeltHelp, a leading provider of AI-powered Contact-Center-as-a-Service solutions in the higher education sector, is pleased to announce the appointment of Anthony Banford as its new Chief Revenue Officer, effective immediately. With a distinguished 19-year career in technology, consulting, and [...]

BlackBeltHelp Makes Its Way to ‘View From The Edge’ Wednesday, January 03, 2024: Miami, FL – BlackBeltHelp, Higher Education’s leading provider of CCaaS and AI-powered CX Solutions, proudly announces the recent publication of an article in the EdgeCon Magazine – ‘View from the Edge’ with the headline reading “Fairleigh Dickinson University Elects New Help Desk [...]

How AI is Driving Modern Higher Education Administration with Data-Driven Insights to Improve Student Outcomes Higher education administration is a multifaceted landscape with numerous academic programs and services to manage. However, technology advancement, particularly artificial intelligence (AI), has introduced powerful tools that can revolutionize institutional operations. By harnessing the potential of AI, colleges and universities [...]

Transforming Education: Navigating the Post-Pandemic Era with AI and Online Learning Amidst the changing landscape of education worldwide, remote learning has become a pivotal aspect for higher education to embrace. The rapid adoption and expansion of online learning and the support that coincides with it have been among the most significant transformations during and post-pandemic. [...]

BlackBeltHelp Appoints Tye Reed to Lead Client Success Team Friday, September 29, 2023: Miami, FL - BlackBeltHelp, Higher Education’s leading provider of CCaaS and AI-powered CX Solutions, proudly announces that Tye Reed has joined the company as Vice President of Client Success. In this role, Tye will lead the company's customer success team and oversee [...]

The Role of AI and Balancing Personal Connections with Technological Advancements Wednesday, September 20, 2023: In today's rapidly evolving digital landscape, artificial intelligence (AI) is playing an increasingly prominent role in higher education. Among its many applications, AI-powered technologies like chatbots are revolutionizing student services by providing personalized support and streamlining administrative processes. However, it [...]

EdgeMarket Selects BlackBeltHelp OneStop for 24/7 AI-Powered Student Support Services Friday, June 30, 2023: BlackBeltHelp is proud to announce that it has been chosen by Edge, a nonprofit education network and technology partner, to provide OneStop, an AI-powered 24/7 virtual student services solution to its members. The contract was awarded via EdgeMarket, which provides safe, [...]

Unifyed and BlackBeltHelp partner to bring next-gen AI-chatbots to higher education Friday, April 28, 2023: We are proud to announce that Unifyed, the leading provider of digital campus solutions, is now partnering with BlackBeltHelp to empower their chatbot – Yoda. Serving over 200 schools and 4 million students, BlackBeltHelp will be bringing over a decade [...]

Pima Community College Awards 24x7 OneStop Student Services Support RFP to BlackBeltHelp TX, 2020: We are pleased to announce that Pima Community College has awarded 24x7 OneStop Student Services Support RFP to BlackBeltHelp. Leveraging OneStop will help the college in creating an improved student experience while reducing service delivery costs. Through this engagement, BlackBeltHelp will [...]

Albany Technical College Selects BlackBeltHelp for After-Hours IT and LMS Help Desk Support GA, 2020: We are proud to announce our partnership with Albany Technical College for After-Hours IT and Blackboard® Help Desk Support. The comprehensive IT help desk support during nights, weekends, and holidays will enable the college to instantly connect students, staff, and [...]

The University of Delaware Selects BlackBeltHelp for After-Hours IT and LMS Help Desk Support DE, 2020: We are proud to announce our partnership with the University of Delaware for After-Hours IT and Canvas® help desk support. Reliable IT help desk support during nights, weekends, and holidays will instantly connect students, faculty, and staff to the [...]

BlackBeltHelp is pleased to announce a strategic business partnership with eThink Education, a world-class eLearning provider. IL, October 2018: eThink Education provides a fully-managed eLearning solution for open-source Moodle, covering all Learning Management System (LMS) needs including implementation, cloud hosting, integration, consultation, and management services. eThink’s service-heavy, consultative approach enables clients to customize their online [...]

Carlow University Selects BlackBeltHelp for 24x7 IT & LMS Help Desk Support PA, 2020: We are excited to announce that Carlow University has selected BlackBeltHelp for 24x7 IT & LMS Help Desk Support. Under this engagement, BlackBeltHelp will enable secure 24x7 IT & CelticOnline® help desk support for the University’s students, faculty, and staff while [...]

BlackBeltHelp and UnifyedTM team up to provide onestop student support to their clients October 2018: BlackBeltHelp, a leading one-stop student services provider in US, is pleased to announce a strategic business partnership with Unifyed™, a leader in educational technology. As a part of this engagement, both the parties will refer each other’s products and services [...]

Prescott College Selects BlackBeltHelp for After-Hours IT and LMS Help Desk Support AZ, 2021: We are proud to announce our partnership to provide after-hours IT and Moodle support with Prescott College. The IT help desk support by BlackBeltHelp enables the college to respond to users’ increasing support requests beyond the business hours, weekends, and holidays. [...]

BlackBeltHelp is pleased to announce a strategic business partnership with Symbiosis Educational Consultants, an innovative, New York City-based instructional design firm. Symbiosis Educational Consultants builds affordable online courses and degree programs that create student-centered and pedagogically strong learning experiences. The firm has developed over 300 custom online and blended courses for higher-ed institutions. By providing [...]

Southwest College of Naturopathic Medicine & Health Sciences Selects BlackBeltHelp for 24x7 IT and LMS Help Desk Support AZ, 2021: We are proud to announce our partnership with Southwest College of Naturopathic Medicine & Health Sciences to provide 24x7 IT and Canvas® help desk support. The implemented services will instantly connect students, faculty, and staff [...]

Riverside Community College District Selects BlackBeltHelp for 24x7 IT and LMS Help Desk Support CA, 2021: We are proud to announce our partnership with Riverside Community College District to provide 24x7 IT and Canvas® help desk support. The implemented services will instantly connect students, faculty, and staff to the support they need at all hours [...]

Misericordia University Selects BlackBeltHelp for 24x7 IT and LMS Help Desk Support PA, 2021: We are proud to announce our partnership with Misericordia University to provide 24x7 IT and Blackboard® help desk support. The implemented services will instantly connect students, faculty, and staff to the support they need at all hours of the day. Misericordia [...]

University of Nevada, Reno Selects BlackBeltHelp for After-hours IT and LMS Help Desk Support NV, 2021: We are proud to announce our partnership with the University of Nevada, Reno to provide Chatbot, After-hours IT and Canvas® help desk support. The implemented services will instantly connect students, faculty, and staff to the support they need beyond [...]

Athens Technical College Selects BlackBeltHelp for 24x7 OneStop Student Services GA, 2021: We are proud to announce our partnership with the Athens Technical College to provide OneStop support regarding Admissions, Registration and Records, and Switchboard. The implemented services will instantly connect students, faculty, and staff to the support they need at all hours of the [...]

Tufts University Awards 24x7 IT & LMS Help Desk Support RFP to BlackBeltHelp MA, 2021: We are proud to announce that Tufts University has awarded 24X7 IT & LMS Help Desk Support RFP to BlackBeltHelp. BlackBeltHelp’s robust and technology driven support will deliver consistent and quality service to Tuft’s students, faculty and staff. The AI-driven services [...]

Strategic Education (Strayer University, Capella University, & Jack Welch Management Institute) Awards 24x7 IT & LMS HD Support RFP to BlackBeltHelp VA, 2021: We are proud to announce that Strategic Ed (Strayer University, Capella University, and Jack Welch Management Institute) has awarded 24x7 IT & LMS Help Desk support RFP to BlackBeltHelp. BlackBeltHelp’s robust and [...]

Alverno College selects BlackBeltHelp’s IT Help Desk and LMS Services WI, March 2019: Alverno College, one of the nation’s largest Catholic women’s colleges in Wisconsin has selected BlackBeltHelp for its high quality 24/7 IT Help Desk and LMS Services to provide an ultra-end-user experience to the students. Alverno College intents to achieve 24x7 centralized IT [...]

BlackBeltHelp is pleased to announce a Strategic Business Partnership with EesySoft, a prominent provider of ed-tech tools April 2019: EesySoft, a leading provider of education technology tools, specializes in providing support and communication solutions for the higher education market. The Company renders technology adoption toolkit to the institutions for the Learning Management System - Canvas [...]

City College of San Francisco Awards 24x7 IT Help Desk & OneStop Student Services Support RFP to BlackBeltHelp CA, 2020: BlackBeltHelp is pleased to announce that City College of San Francisco has transitioned to BlackBeltHelp for OneStop and IT Help Desk Services. The OneStop support allows the college’s students to get answers to requests across [...]

BlackBeltHelp Launches a Pre-Built COVID-19 Chatbot at ZERO COST June 2020, KY: We are pleased to announce the launch of our FREE Pre-Built COVID-19 Chatbot to help higher education institutions in dealing with increased support requests. The Chatbot delivers quick, accurate, and automated answers regarding COVID-19 to the students and can be set-up within a [...]

Quinsigamond Community College Selects BlackBeltHelp for 24x7 IT & LMS Help Desk Support MA, 2020: We are excited to announce that Quinsigamond Community College has selected BlackBeltHelp for 24x7 IT & LMS Help Desk Support to provide immediate technical support to its students, staff, and faculty. Under this engagement, BlackBeltHelp will enable the college to [...]

Compton College Selects BlackBeltHelp for After-Hours IT Help Desk & OneStop Student Services Support CA, 2020: BlackBeltHelp is pleased to announce that Compton College has selected BlackBeltHelp for After-Hours IT Help Desk and OneStop Student Services Support. The IT Help Desk Support will enable the college to provide secure IT support beyond the business hours, [...]

University of Texas Rio Grande Valley Selects BlackBeltHelp for After-Hours IT and LMS Help Desk Support TX, 2020: BlackBeltHelp is pleased to announce that the University of Texas Rio Grande Valley has selected BlackBeltHelp for its After-Hours IT and LMS Help Desk Support. This implementation will help the college to respond to students’ increasing support [...]

Johns Hopkins Carey Business School Awards Help Desk Support RFP to BlackBeltHelp MD, 2022: We are proud to announce that Johns Hopkins Carey Business School has awarded 24x7 IT & Canvas® Help Desk Support RFP to BlackBeltHelp. BlackBeltHelp’s robust and technology driven support will instantly connect students, faculty, and staff to the support they need [...]

Cowley College Selects BlackBeltHelp for 24x7 IT and LMS Help Desk Support KS, 2021: We are proud to announce our partnership with Cowley College to provide 24x7 IT and Blackboard® help desk support. The implemented services will instantly connect students, faculty, and staff to the support they need at all hours of the day. Cowley [...]

Emory & Henry College Selects BlackBeltHelp for 24x7 IT Help Desk and Moodle® Support VA, 2022: We are happy to announce our partnership with Emory & Henry College to provide 24x7 IT Help Desk and Moodle® support. BlackBeltHelp’s robust and technology driven support will instantly connect students, faculty, and staff to the support they need [...]

Kalamazoo Valley Community College Selects BlackBeltHelp for After-hours IT Help Desk and Moodle® Support Kalamazoo, MI, 2022: We are happy to announce our partnership with Kalamazoo Valley Community College to provide After-hours IT Help Desk and Moodle® support. BlackBeltHelp’s robust and technology driven support will instantly connect students, faculty, and staff to the support they [...]

Fairmont State University Awards After-Hours IT & LMS Help Desk Support RFP to BlackBeltHelp WV, 2021: We are proud to announce that Fairmont State University has awarded After-hours IT & LMS Help Desk Support RFP to BlackBeltHelp. BlackBeltHelp’s robust and technology driven support will deliver consistent and quality service to Fairmont’s students, faculty and staff. The [...]

Wilkes University Selects BlackBeltHelp for After-hours IT Help Desk and D2L® Support PA, 2022: We are happy to announce our partnership with Wilkes University to provide After-hours IT Help Desk and D2L® support. BlackBeltHelp’s robust and technology driven support will instantly connect students, faculty, and staff to the support they need beyond the business hours, [...]

Westminster College Selects BlackBeltHelp for 24x7 IT and LMS Help Desk Support MO, 2021: We are proud to announce our partnership with Westminster College to provide 24x7 IT and Canvas® help desk support. BlackBeltHelp services will instantly connect students, faculty, and staff to the support they need at all hours of the day. Westminster College [...]

Upper Iowa University College Selects BlackBeltHelp for After-hours IT Help Desk and D2L® Support IA, 2022: We are happy to announce our partnership with Upper Iowa University College to provide After-hours IT Help Desk and D2L® support. BlackBeltHelp’s robust and technology driven support will instantly connect students, faculty, and staff to the support they need [...]

Chapman University Selects BlackBeltHelp for 24x7 IT and Blackboard® LMS Support CA, 2022: We are happy to announce our partnership with Chapman University to provide 24x7 IT and LMS help desk support. BlackBeltHelp’s robust and technology driven support will instantly connect students, faculty, and staff to the support they need beyond the business hours, weekends, [...]

Benedict College Selects BlackBeltHelp for After Hours, Weekend Helpdesk and LMS Support Services SC, 2022: We are happy to announce our partnership with Benedict College to provide After-hours IT Help Desk and LMS support. BlackBeltHelp’s robust and technology driven support will instantly connect students, faculty, and staff to the support they need beyond the business [...]

Central Arizona College Selects BlackBeltHelp for IT and LMS - After Hours and Weekend Helpdesk Services AZ, 2022: We are happy to announce our partnership with Central Arizona College to provide IT and LMS - After Hours and Weekend Helpdesk Services. BlackBeltHelp’s robust and technology driven support will instantly connect students, faculty, and staff to [...]

McDaniel College Selects BlackBeltHelp for 24/7 IT Help Desk and LMS Support Services MD, 2023: We are happy to announce our partnership with McDaniel College to provide 24/7 IT Help Desk and LMS support. BlackBeltHelp’s robust and technology driven support will instantly connect students, faculty, and staff to the support they need beyond the business [...]

Vermont State Colleges System Selects BlackBeltHelp’s Simplify Chatbot for 24x7 IT Support VT, 2021: We are proud to announce our partnership with Vermont State Colleges System to provide 24x7, quick and intelligent help desk support to students, staff, and faculty through our Simplify Chatbot. BlackBeltHelp's chatbot will help the institution tackle IT challenges by establishing [...]

Samuel Merritt University Selects BlackBeltHelp Simplify IT HD 24/7 and LMS Support Services CA, 2023: We are happy to announce our partnership with Samuel Merritt University to provide 24/7 IT Help Desk and LMS support. BlackBeltHelp’s robust and technology driven support will instantly connect students, faculty, and staff to the support they need beyond the [...]

Prairie View A&M University Selects BlackBeltHelp for 24x7 IT and Canvas® Help Desk Support TX, 2021: We proudly announce our partnership with Prairie View A&M University to provide 24x7 IT and Canvas® help desk support. BlackBeltHelp services will instantly connect students, faculty, and staff to the support they need at all hours of the day. [...]

Texas A&M University-Corpus Christi Selects BlackBeltHelp for 24x7 IT and Blackboard® Help Desk Support TX, 2021: We are proud to announce our partnership with Texas A&M University-Corpus Christi to provide 24x7 IT and Blackboard® help desk support. BlackBeltHelp services will instantly connect students, faculty, and staff to the support they need at all hours of [...]

Fairleigh Dickinson University Awards 24x7 IT and Blackboard® Help Desk Support RFP to BlackBeltHelp NJ, 2022: We are happy to announce that Fairleigh Dickinson University has awarded 24x7 IT & Blackboard® Help Desk Support RFP to BlackBeltHelp. BlackBeltHelp services will instantly connect students, faculty, and staff to the support they need at all hours of [...]

The University of Alabama Awards Help Desk Support RFP to BlackBeltHelp AL, 2022: We are happy to announce that The University of Alabama has awarded 24x7 IT & Blackboard® Help Desk Support RFP to BlackBeltHelp. BlackBeltHelp’s robust and AI technology driven support will instantly connect students, faculty, and staff to the support they need at [...]

Lake Land College Awards Help Desk Support RFP to BlackBeltHelp IL, 2022: We are happy to announce that Lake Land College has awarded 24x7 IT & Canvas® Help Desk Support RFP to BlackBeltHelp. BlackBeltHelp’s robust and technology driven support will instantly connect students, faculty, and staff to the support they need at all hours of [...]

West Virginia School of Osteopathic Medicine Selects BlackBeltHelp for After-hours IT and Moodle® Help Desk Support WV, 2022: We are happy to announce our partnership with West Virginia School of Osteopathic Medicine to provide After-hours IT and Moodle® Help Desk support. BlackBeltHelp’s robust and technology driven support will instantly connect students, faculty, and staff to [...]

San Jose State University Selects BlackBeltHelp to Provide Technical Support Services for Canvas® CA, 2022: We are happy to announce our partnership with San Jose State University to provide technical support services for Canvas®. The partnership was entered through the existing MEA BlackBeltHelp has with the California State University Chancellor's Office. BlackBeltHelp’s robust and technology [...]

Cape Cod Community College Selects BlackBeltHelp for 24x7 IT and Moodle® Help Desk Support WV, 2022: We are happy to announce our partnership with Cape Cod Community College to provide 24x7 IT and Moodle® Help Desk support. BlackBeltHelp’s robust and technology driven support will instantly connect students, faculty, and staff to the support they need [...]

Middlesex College IT and Canvas help desk support CA, 2022: We are happy to announce our partnership with Middlesex College to provide After-hours IT and Canvas® Help Desk support. BlackBeltHelp’s robust and technology driven support will instantly connect students, faculty, and staff to the support they need beyond the business hours, weekends, and holidays. Middlesex [...]

Kilgore College Selects BlackBeltHelp for 24x7 IT Help Desk and Blackboard® Support TX, 2022: We are happy to announce our partnership with Kilgore College to provide 24x7 IT Help Desk and Blackboard® support. BlackBeltHelp’s robust and technology driven support will instantly connect students, faculty, and staff to the support they need at all hours of [...]

College of Biblical Studies Selects BlackBeltHelp for 24x7 IT Help Desk and Financial Aid Support TX, 2020: BlackBeltHelp today announced its partnership with the College of Biblical Studies to assist its students, staff, and faculty with 24x7 IT Help Desk and Financial Aid Support. The 24x7 help desk support will enable the college to provide [...]

Rancho Santiago Community College District Selects BlackBeltHelp for 24x7 OneStop Student Services CALIFORNIA, 2021: We are proud to announce our partnership with Rancho Santiago College District to provide 24x7 OneStop support regarding IT, LMS and Onboarding(admissions). The implemented services will instantly connect students, faculty, and staff to the support they need at all hours of [...]

BlackBeltHelp Appoints Anthony Humphreys as Senior Vice President, OneStop BlackBeltHelp, a leading OneStop student services and products provider, today announced the appointment of Anthony Humphreys as Senior Vice President, OneStop to spearhead strategy and growth for the OneStop product. Over the last 28 years, Anthony has served higher education in diverse, important roles and has [...]