About 20 years ago, BlackBeltHelp was founded by Education for Education, developing our first contact center around the needs and desires of our development institutions, a culmination of private and public two and four-year colleges and universities. Today, BlackBeltHelp is the #1 AI-powered Contact-Center-as-a-Service provider for students, faculty, and staff in higher education. We have over 400 full-time staff, handling over 1.3 million support requests annually from approximately 4 million users distributed across our 200+ clients.
BlackBeltHelp is committed to empowering students to maximize their educational experience, delivering higher satisfaction rates, while reducing costs and increasing service availability for faculty, staff, and students.
Student Support Anually
Interactions Handled Annually