Records and Registrations
Military and Veteran Services
Providing Excellent Service with Exceptional Support that Drives Enrollment and Retention
Our 24/7 OneStop Student Services model includes a complete suite of student services and solutions that reduce the support barriers for students, resulting in higher student satisfaction rates (up to 90%), and improved success outcomes. At the same time, this model streamlines business processes and improves operational efficiency including reduced costs. It will help with your institution’s departments such as Admissions, Financial Aid, Records & Registration, Students Accounts, etc.
OneStop enables students to get their admissions, registration, financial aid, student accounts, and other enrollment management questions addressed 24/7 via phone, live chat, chatbot, web, email, and SMS/text.
This tool is designed essentially to serve students with a highly personalized experience. It operates efficiently to provide access to 24/7 student support and resolves 90% of all their queries in one interaction. This model also offers personalized online self-help tools and applications.
Some of the key benefits of OneStop include-
Yes, the OneStop support model can integrate with your institution’s CRM, FA Tools, SIS and ITSM systems.
It takes at least 4 to 5 Weeks to implement.