• Seamless integration of campus systems into a student services tool by CX Portal enhancing institutional efficiency, real-time insightful dashboards provided.

          Conversation-Driven AI for natural, personalized assistance, always available, immediate service named AI voice Bot and chatbot for higher education is trusted by over 200 Colleges and Universities

          AdvisorAssist Desktop transforms how advisors access and deliver information, simplifying complex tasks with a single click.

          The self-help password reset tool enables students, faculty, and staff to take control with personalized self-service options, ensuring one-click secure access to various applications and enhancing the overall student experience.

          We can drive active participation and specific actions through targeted outbound campaigns through student engagement messenger which offers broadcast announcements and two-way messaging.

          Reduce Costs & Expand Access with a Self-Help Knowledge Base.

        • Optimize your admissions procedures to boost enrollment while reducing the cost per student through support from the Admission Helpdesk for higher education.

          Financial aid Helpdesk support for higher education assist students and guardians through the entire financial aid process.

          Round-the-clock student service support for higher education offers a comprehensive solution for all student needs, conveniently accessible through a single platform.

          Discover why over 200 colleges and universities trust BlackBeltHelp as the premier provider of 24/7 IT helpdesk support services in higher education, offering AI solutions that ensure anytime, anywhere support.

          Our round-the-clock LMS helpdesk support for higher education encompasses "always on" assistance for Blackboard®, Canvas®, D2L®, and Moodle® LMS platforms, ensuring secure, cost-effective, and continuous support.

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Financial Aid Support

Flexible Support

After-Hours & Weekends

24/7/365 Support

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Key Features
  • Grant/Scholarship options available and eligibility criteria:
    • Federal Student Aid
    • State Government Aid
    • Aid from College
    • Aid from a Nonprofit or Private Organizations
  • Application assistance:
    • FAFSA
    • Documentation
    • Common Application Errors
    • Aid Eligibility
    • The Award Process
  • Expected family contribution

The Benefits of Financial Aid Support Involve

  • Advisors are Always Available to Help Your Students
  • Increased Student Satisfaction Rates
  • Fast & Accurate Answers
  • Free Up Your Staff to Focus on High-Value Student Engagement
  • Students Always Know Where to Go for Help – 24/7
  • Reduces Costs and Increases Service Availability for Faculty, Staff, and Students
  • Your Data is Always Safe and Secure
Seamlessly Integrated Ecosystem

Providing Excellent Service with Exceptional Support that Drives Enrollment and Retention

Financial Aid Support Timeline

Customer Success Stories
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Frequently Asked Questions

Yes, we provide 24/7 or After-Hours and Weekend Support including Holidays.

Yes. Reducing reliance on human interventions minimizes ongoing operational expenses, making your business more cost-effective. 

The key advantages of using our Financial Aid Support Services include:

  • Increased Student Satisfaction rates
  • Fast and Accurate answers
  • Students can choose their preferred mode of support
  • Students always know where to go for help – 24/7
  • Reduces costs and increased service availability for faculty, staff and students
  • Your data is always safe and secure
  • Reduce average speed to answer to less than 60 seconds.
  • Reduce call abandon rate to less than 3%.

At BlackBeltHelp, you will be provided with services related to the following:

  • Application completion assistance
  • Grants & Scholarships
  • Loans
  • Verification / Tax information
  • Veteran & Military Benefits