BlackBeltHelp

        • Through seamless integration with your campus systems, EduBot Chat and Voice address questions related to IT, LMS, admissions, financial aid, registrar, bursar, general adinistration and beyond.

          A single-screen platform for viewing all user information across multiple systems, and performing all support activities from password reset to tier 2 support ticketing and resolution.

          Drive engagement and prompt action with EduMessenger’s two-way AI-powered and automated text messaging.

          Access comprehensive data, reporting and analytics from call volume and chat engagements to student behavior and beyond.

        • Address issues related to hardware, software, Networking, Email, Office 365, and beyond.

          Around-the-clock, multimodal, personalized student support services.

          Streamline the admissions process through around-the-clock, multi-channel, assistance to prospective students.

          Streamline the financial aid process through around-the-clock, multi-channel, assistance to students and their families.

          Comprehensive LMS support for Blackboard®, Canvas®, D2L®, and Moodle®, ensuring secure and uninterrupted assistance.

          Round-the-clock Tier 2, 3 and 4 enterprise application support to streamline operations, enhance security, and ensure IT reliability for higher ed institutions.

  • Request a Demo

Leadership

Farzad Novin

VP of Marketing

Read bio

Christopher Uthe

Chief Product Officer

Read bio

Joe Heltzel

VP of Client Success (Interim)

Read bio

Manish Gambhir

Chief Operating Officer

Read bio

Anthony Banford

Chief Revenue Officer

Read bio

Our Mission

BlackBeltHelp is committed to empowering students to maximize their educational experience, delivering higher satisfaction rates, while reducing costs and increasing service availability for faculty, staff, and students.

Our Values

Transparency

Openness and honesty
in communication

Diversity and Inclusion

Fostering an environment that respects and celebrates diverse perspectives and backgrounds.

Social Integrity

Upholding ethical standards and social responsibility.

Innovation

Encouraging creativity and leveraging new ideas.

Customer Service

Providing excellent service and support to our customers