BlackBeltHelp

        • Conversation-Driven AI for natural, personalized assistance, always available, immediate service named AI voice Bot and chatbot for higher education is trusted by over 200 Colleges and Universities

          EduView transforms how advisors access and deliver information, simplifying complex tasks with a single click.

          We can drive active participation and specific actions through targeted outbound campaigns through student engagement messenger which offers broadcast announcements and two-way messaging.

          Seamless integration of campus systems into a student services tool by CX Portal enhancing institutional efficiency, real-time insightful dashboards provided.

          The self-help password reset tool enables students, faculty, and staff to take control with personalized self-service options, ensuring one-click secure access to various applications and enhancing the overall student experience.

        • Discover why over 200 colleges and universities trust BlackBeltHelp as the premier provider of 24/7 IT helpdesk support services in higher education, offering AI solutions that ensure anytime, anywhere support.

          Round-the-clock student service support for higher education offers a comprehensive solution for all student needs, conveniently accessible through a single platform.

          Optimize your admissions procedures to boost enrollment while reducing the cost per student through support from the Admission Helpdesk for higher education.

          Financial aid Helpdesk support for higher education assist students and guardians through the entire financial aid process.

          Our round-the-clock LMS helpdesk support for higher education encompasses "always on" assistance for Blackboard®, Canvas®, D2L®, and Moodle® LMS platforms, ensuring secure, cost-effective, and continuous support.

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Collaborating for Innovation in Higher Education

CollegeBuys is a program offered by the Foundation for California Community Colleges. As the only systemwide procurement program, CollegeBuys leverages the collective buying power of California’s community colleges to secure discounted rates on a wide range of products and services, from technology and software to furniture and office supplies. The program helps colleges save money and resources, allowing them to focus on providing quality education to their students. BlackBeltHelp is a contract awardee of CollegeBuys, enabling member institutions to access its solutions and services efficiently and cost-effectively.

Edge is a non-profit technology services provider and member-owned consortium for the nation’s leading education, research and healthcare organizations. Edge’s membership spans across the nation, and its common good mission ensures success by empowering members for digital transformation with affordable, reliable and thought-leading purpose-built, advanced connectivity, technologies and services. BlackBeltHelp is a contract awardee of Edge, enabling member institutions to access its solutions and services efficiently and cost-effectively.

The Campus Consortium Foundation is a woman and minority-founded collaborative member-based technology association serving all nonprofit organizations, educational institutions, and underserved communities as a change champion, contact manager, and problem solver to advance education, provide equitable access to technology and overcome financial, expertise and resource challenges.

OculusIT is a global, all-inclusive managed IT, security and cloud services company dedicated to serving the education industry. OculusIT’s strategy is to offer a highly cost-effective and responsive partnership that provides flexibility and nimbleness in response to economic changes and directly contributes to institutions’ ability to provide and maintain the highest quality IT services. OculusIT and BlackBeltHelp partner in providing institutions with a more comprehensive array of solutions and services.

QuickLaunch is a global Identity and Access Management (IAM) provider helping organizations reach their digital transformation goals faster. QuickLaunch offers comprehensive IAM products like SSO that make it easy to access apps, adaptive MFA for rigorous account security, passwordless authentication with cutting-edge biometrics, and automated account provisioning with cloud deployment. OculusIT and BlackBeltHelp partner in providing institutions with a more comprehensive array of solutions and services.

Unifyed is a pioneer in higher education software and serves over 150 colleges and universities around the world. Unifyed partners with colleges and universities to deliver affordable solutions that help recruit, engage, educate, retain and graduate 21st century students. OculusIT and BlackBeltHelp partner in providing institutions with a more comprehensive array of solutions and services.

E&I Cooperative Services is a non-profit organization that offers competitively-sourced contracts and sourcing solutions to educational institutions, helping them save time and money on their decision making and procurement. E&I helps institutions reduce costs, optimize supply chains, and streamline the RFP process by leveraging collective purchasing power. BlackBeltHelp is a contract awardee of E&I, enabling member institutions to access its solutions and services efficiently and cost-effectively.