BlackBeltHelp

        • Through seamless integration with your campus systems, EduBot Chat and Voice address questions related to IT, LMS, admissions, financial aid, registrar, bursar, general adinistration and beyond.

          A single-screen platform for viewing all user information across multiple systems, and performing all support activities from password reset to tier 2 support ticketing and resolution.

          Drive engagement and prompt action with EduMessenger’s two-way AI-powered and automated text messaging.

          Access comprehensive data, reporting and analytics from call volume and chat engagements to student behavior and beyond.

        • Address issues related to hardware, software, Networking, Email, Office 365, and beyond.

          Around-the-clock, multimodal, personalized student support services.

          Streamline the admissions process through around-the-clock, multi-channel, assistance to prospective students.

          Streamline the financial aid process through around-the-clock, multi-channel, assistance to students and their families.

          Comprehensive LMS support for Blackboard®, Canvas®, D2L®, and Moodle®, ensuring secure and uninterrupted assistance.

          Round-the-clock Tier 2, 3 and 4 enterprise application support to streamline operations, enhance security, and ensure IT reliability for higher ed institutions.

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Collaborating for Innovation in Higher Education

CollegeBuys is a program offered by the Foundation for California Community Colleges. As the only systemwide procurement program, CollegeBuys leverages the collective buying power of California’s community colleges to secure discounted rates on a wide range of products and services, from technology and software to furniture and office supplies. The program helps colleges save money and resources, allowing them to focus on providing quality education to their students. BlackBeltHelp is a contract awardee of CollegeBuys, enabling member institutions to access its solutions and services efficiently and cost-effectively.

Edge is a non-profit technology services provider and member-owned consortium for the nation’s leading education, research and healthcare organizations. Edge’s membership spans across the nation, and its common good mission ensures success by empowering members for digital transformation with affordable, reliable and thought-leading purpose-built, advanced connectivity, technologies and services. BlackBeltHelp is a contract awardee of Edge, enabling member institutions to access its solutions and services efficiently and cost-effectively.

The Campus Consortium Foundation is a woman and minority-founded collaborative member-based technology association serving all nonprofit organizations, educational institutions, and underserved communities as a change champion, contact manager, and problem solver to advance education, provide equitable access to technology and overcome financial, expertise and resource challenges.

OculusIT is a global, all-inclusive managed IT, security and cloud services company dedicated to serving the education industry. OculusIT’s strategy is to offer a highly cost-effective and responsive partnership that provides flexibility and nimbleness in response to economic changes and directly contributes to institutions’ ability to provide and maintain the highest quality IT services. OculusIT and BlackBeltHelp partner in providing institutions with a more comprehensive array of solutions and services.

QuickLaunch is a global Identity and Access Management (IAM) provider helping organizations reach their digital transformation goals faster. QuickLaunch offers comprehensive IAM products like SSO that make it easy to access apps, adaptive MFA for rigorous account security, passwordless authentication with cutting-edge biometrics, and automated account provisioning with cloud deployment. OculusIT and BlackBeltHelp partner in providing institutions with a more comprehensive array of solutions and services.

Unifyed is a pioneer in higher education software and serves over 150 colleges and universities around the world. Unifyed partners with colleges and universities to deliver affordable solutions that help recruit, engage, educate, retain and graduate 21st century students. OculusIT and BlackBeltHelp partner in providing institutions with a more comprehensive array of solutions and services.

E&I Cooperative Services is a non-profit organization that offers competitively-sourced contracts and sourcing solutions to educational institutions, helping them save time and money on their decision making and procurement. E&I helps institutions reduce costs, optimize supply chains, and streamline the RFP process by leveraging collective purchasing power. BlackBeltHelp is a contract awardee of E&I, enabling member institutions to access its solutions and services efficiently and cost-effectively.