Technology-Driven, Personalized Student Service Solutions

Helping You Perfect Your Student Support

BlackBeltHelp produces OneStop, the leading artificial intelligence, and predictive analytics-powered higher education customer service and student success SaaS platform which is used by over 200 institutions and supports over 6 million students. Colleges and universities partner with BlackBeltHelp to provide an Amazon-like customer service experience, retain students and increase enrollment. BlackBeltHelp also supports schools districts and healthcare organizations.


Simplify Advisor

Delivers relevant information for students’ multiple requests at a single place while reducing the number of help desk interactions.

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Contact Center

Technology-driven & personalized 24x7 support to ensure student as well as institutional success.

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Help Services

Simplify Chatbot

Implement conversational AI to create a robust self-service experience that supports your institution & students.

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Simplify Nudging

A personalized & focused outbound SMS campaign to communicate right information to students that empowers them to take a specific action.

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Mobile Apps

Ticket Management

Create, view, and manage tickets to deliver enhanced support experience.

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Identity Management

IT Consulting

Build an agile & future ready campus by unveiling the new technologies with IT Consulting Services.

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BlackBeltHelp Platform Screenshots

You’re in good company

Hundreds of institutions have already improved their student support with our innovative solutions.

4 Year Private 4 Year Public Community Colleges


Client Success
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