Reliable virtual student services support to improve student experience
BlackBeltHelp produces OneStop, the leading artificial intelligence, and predictive analytics-powered higher education customer service and student success SaaS platform which is used by over 200 institutions and supports over 6 million students. Colleges and universities partner with BlackBeltHelp to provide an Amazon-like customer service experience, retain students and increase enrollment. BlackBeltHelp also supports schools districts and healthcare organizations.
Delivers relevant information for students’ multiple requests at a single place while reducing the number of help desk interactions.Learn more
Technology-driven & personalized 24x7 support to ensure student as well as institutional success.Learn more
Implement conversational AI to create a robust self-service experience that supports your institution & students.Learn more
A personalized & focused outbound SMS campaign to communicate right information to students that empowers them to take a specific action.Learn more
Create, view, and manage tickets to deliver enhanced support experience.Learn more
Build an agile & future ready campus by unveiling the new technologies with IT Consulting Services.Learn more
Hundreds of institutions have already improved their student support with our innovative solutions.
|4 Year Private||4 Year Public||Community Colleges|