Join Our Extraordinary Team

Company Overview

About 20 years ago, BlackBeltHelp was founded by education for education, developing our first contact center around the needs and desires of our development institutions, a culmination of private and public two and four-year colleges and universities. Today, BlackBeltHelp is the #1 AI-powered Contact-Center-as-a-Service provider for students, faculty, and staff in higher education. We have over 400 full-time staff, handling over 1.3 million support requests per year from approximately 4 million users distributed across our 200+ clients.

Life at BlackBeltHelp

We’re upending an industry with an empowering message… and it feels awesome! We are a diverse group working remotely throughout the country. We value engagement, communication, and empathy for others. Our benefits are first class, and our respect for each other is unparalleled.

Our Values


Openness and honesty
in communication

Diversity and Inclusion

Fostering an environment that respects and celebrates diverse perspectives and backgrounds.

Social Integrity

Upholding ethical standards and social responsibility.


Encouraging creativity and leveraging new ideas.

Customer Service

Providing excellent service and support to our customers

Join Our BlackBeltHelp Team

Employees enjoy a comprehensive benefits program, unlimited paid time off, employer matching 401k/RRSP plans, company-sponsored training opportunities and a flexible, collaborative working environment.