Generative and curated AI Bot with seamless campus integration for personalized and immediate assistance
Conversation-Driven AI for natural, personalized assistance, always available, immediate service named AI voice Bot and chatbot for higher education is trusted by over 200 Colleges and Universities
Revolutionizing how advisors get and deliver information
EduView transforms how advisors access and deliver information, simplifying complex tasks with a single click.
Broadcast announcements and use bidirectional SMS messaging to drive student engagement and success
We can drive active participation and specific actions through targeted outbound campaigns through student engagement messenger which offers broadcast announcements and two-way messaging.
Real-time reports, dashboards and tools to drive resource planning and decision making.
Seamless integration of campus systems into a student services tool by CX Portal enhancing institutional efficiency, real-time insightful dashboards provided.
Allow users to reset passwords with personalized self-service options
The self-help password reset tool enables students, faculty, and staff to take control with personalized self-service options, ensuring one-click secure access to various applications and enhancing the overall student experience.
24/7 consistent, high-quality IT Helpdesk Support
Discover why over 200 colleges and universities trust BlackBeltHelp as the premier provider of 24/7 IT helpdesk support services in higher education, offering AI solutions that ensure anytime, anywhere support.
24/7, one-stop student services support
Round-the-clock student service support for higher education offers a comprehensive solution for all student needs, conveniently accessible through a single platform.
24/7 inquiry, application, and admissions support
Optimize your admissions procedures to boost enrollment while reducing the cost per student through support from the Admission Helpdesk for higher education.
24/7 Financial Aid support for students and their families
Financial aid Helpdesk support for higher education assist students and guardians through the entire financial aid process.
24/7 Blackboard®, Canvas®, D2L®, and Moodle® LMS support
Our round-the-clock LMS helpdesk support for higher education encompasses "always on" assistance for Blackboard®, Canvas®, D2L®, and Moodle® LMS platforms, ensuring secure, cost-effective, and continuous support.
Learning Management Systems (LMS) play an increasingly pivotal role in higher education’s teaching and learning. In recent years, a number of trends can be observed in the eLearning space, such as the rise of MOOC platforms, personalized learning experience, the transition of LMS to learning experience platforms (LXP), and mobile learning. Learning platforms are designed […]
In today’s digital age, technology plays a pivotal role in higher education institutions, facilitating teaching, learning, research, and administrative functions. However, with the increasing reliance on technology comes the need for robust IT support services to ensure smooth operations and address technical issues promptly. Here, we’ll delve into the importance of helpdesk support in higher […]
Many present-day students have been immersed in technology since childhood, making them highly proficient in using personal devices for communication round the clock. It’s not uncommon for a potential student to explore your website late at night and suddenly have inquiries that, if addressed promptly, might influence their decision to apply to your institution. However, […]