SIS / ERP
Third Party Tools
Operating System Support
Learning Management System
Providing Excellent Service with Exceptional Support that Drives Enrollment and Retention
An IT Helpdesk is a software platform that helps the user solve their problems through a single (or multiple) point of contact. IT Helpdesk allows employees and IT team members to troubleshoot issues, track their queries, and get assistance related to products, services or processes.
Yes, the IT Helpdesk Student Services can be integrated with your institution’s existing systems. It can be easily integrated with password reset, LMS, SIS, and ITSM.
The services include the following –
It takes at least 4 to 6 Weeks to implement.
It provides after-hours support and is available 24/7/365. Our cost-effective IT helpdesk services include domestic as well as international support teams to meet your requirements.
The 24/7 IT Helpdesk support services provide support through phone, email, live chat, AI-Bot, SMS/text, and web tickets which further helps in bridging the student support barriers. It also offers self-service resources that help students as well as the institutions to achieve their goals.