• Seamless integration of campus systems into a student services tool by CX Portal enhancing institutional efficiency, real-time insightful dashboards provided.

          Conversation-Driven AI for natural, personalized assistance, always available, immediate service named AI voice Bot and chatbot for higher education is trusted by over 200 Colleges and Universities

          AdvisorAssist Desktop transforms how advisors access and deliver information, simplifying complex tasks with a single click.

          The self-help password reset tool enables students, faculty, and staff to take control with personalized self-service options, ensuring one-click secure access to various applications and enhancing the overall student experience.

          We can drive active participation and specific actions through targeted outbound campaigns through student engagement messenger which offers broadcast announcements and two-way messaging.

          The Classroom Technology Emergency App enables faculty to promptly report IT-related issues to on-site IT staff with a simple click, facilitating on-site help for resolving classroom technical issues.

          Reduce Costs & Expand Access with a Self-Help Knowledge Base.

        • Optimize your admissions procedures to boost enrollment while reducing the cost per student through support from the Admission Helpdesk for higher education.

          Financial aid Helpdesk support for higher education assist students and guardians through the entire financial aid process.

          Round-the-clock student service support for higher education offers a comprehensive solution for all student needs, conveniently accessible through a single platform.

          Discover why over 200 colleges and universities trust BlackBeltHelp as the premier provider of 24/7 IT helpdesk support services in higher education, offering AI solutions that ensure anytime, anywhere support.

          Our round-the-clock LMS helpdesk support for higher education encompasses "always on" assistance for Blackboard®, Canvas®, D2L®, and Moodle® LMS platforms, ensuring secure, cost-effective, and continuous support.

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Transforming Education: Navigating the Post-Pandemic Era with AI and Online Learning

Amidst the changing landscape of education worldwide, remote learning has become a pivotal aspect for higher education to embrace. The rapid adoption and expansion of online learning and the support that coincides with it have been among the most significant transformations during and post-pandemic.

The sudden and unexpected shift to online learning presented a unique challenge for educational institutions who had to rapidly develop and deploy digital solutions in order to continue educating students. This required a huge amount of investment in technology and training, and the need for these solutions has pushed the development of online learning platforms to the forefront. Showing no signs of slowing down even as the pandemic subsided, the global e-learning market is forecasted to increase by $147.7 billion by 2025, with a CAGR of 16%.

In this article, Van continues his interview with Anthony Humphreys, a higher ed tech veteran and current President of BlackBeltHelp. Drawing insights from his expertise in education technology, Humphreys sheds light on these significant changes and what to expect in the future. They examine how the pandemic has revolutionized online learning and delve into factors contributing to this shift, including the necessity arising from the pandemic itself and the evolving demographics of the student population.

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