Transforming Education: Navigating the Post-Pandemic Era with AI and Online Learning

Amidst the changing landscape of education worldwide, remote learning has become a pivotal aspect for higher education to embrace. The rapid adoption and expansion of online learning and the support that coincides with it have been among the most significant transformations during and post-pandemic.

The sudden and unexpected shift to online learning presented a unique challenge for educational institutions who had to rapidly develop and deploy digital solutions in order to continue educating students. This required a huge amount of investment in technology and training, and the need for these solutions has pushed the development of online learning platforms to the forefront. Showing no signs of slowing down even as the pandemic subsided, the global e-learning market is forecasted to increase by $147.7 billion by 2025, with a CAGR of 16%.

In this article, Van continues his interview with Anthony Humphreys, a higher ed tech veteran and current President of BlackBeltHelp. Drawing insights from his expertise in education technology, Humphreys sheds light on these significant changes and what to expect in the future. They examine how the pandemic has revolutionized online learning and delve into factors contributing to this shift, including the necessity arising from the pandemic itself and the evolving demographics of the student population.

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About BlackBeltHelp

BlackBeltHelp is the #1 AI-powered Contact-Center-as-a-Service provider for students, faculty, and staff in higher education. Our solutions are designed to help higher education institutions unify all applications into a single, easy-to-navigate, analytics-powered dashboard to drive institutional processes and improve the user experience. Our integrated, omnichannel platform – Simplify empowers the institution to integrate disparate systems across the campus to provide a simple yet powerful student service tool that increases institutional efficiency and helps in achieving engagement objectives effortlessly. Learn more about BlackBeltHelp.