• Seamless integration of campus systems into a student services tool by CX Portal enhancing institutional efficiency, real-time insightful dashboards provided.

          Conversation-Driven AI for natural, personalized assistance, always available, immediate service named AI voice Bot and chatbot for higher education is trusted by over 200 Colleges and Universities

          AdvisorAssist Desktop transforms how advisors access and deliver information, simplifying complex tasks with a single click.

          The self-help password reset tool enables students, faculty, and staff to take control with personalized self-service options, ensuring one-click secure access to various applications and enhancing the overall student experience.

          We can drive active participation and specific actions through targeted outbound campaigns through student engagement messenger which offers broadcast announcements and two-way messaging.

        • Optimize your admissions procedures to boost enrollment while reducing the cost per student through support from the Admission Helpdesk for higher education.

          Financial aid Helpdesk support for higher education assist students and guardians through the entire financial aid process.

          Round-the-clock student service support for higher education offers a comprehensive solution for all student needs, conveniently accessible through a single platform.

          Discover why over 200 colleges and universities trust BlackBeltHelp as the premier provider of 24/7 IT helpdesk support services in higher education, offering AI solutions that ensure anytime, anywhere support.

          Our round-the-clock LMS helpdesk support for higher education encompasses "always on" assistance for Blackboard®, Canvas®, D2L®, and Moodle® LMS platforms, ensuring secure, cost-effective, and continuous support.

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BlackBeltHelp and UnifyedTM team up to provide onestop student support to their clients

October 2018: BlackBeltHelp, a leading one-stop student services provider in US, is pleased to announce a strategic business partnership with Unifyed™, a leader in educational technology. As a part of this engagement, both the parties will refer each other’s products and services to their clients, facilitating a better support experience for their approx. 8 million end-users.

UnifyedTM is a global leader in higher education technology and empowers institutions and students worldwide. It leverages data from an institution’s enterprise systems using its pre-built connectors to help schools create immersive user experiences, maximize cybersecurity, increase operational efficiency, empower administrators with data rich insights, and create a more student centric campus.

In the same vein, BlackBeltHelp’s solutions are also designed to meet the challenges of a rapidly evolving higher education landscape. It enables higher-ed institutions to scale gaps in service levels by providing customized OneStop student support. OneStop unifies all applications, systems, and services into an easy-to-navigate, analytics-powered dashboard to help colleges/universities drive institutional processes, build integrated ecosystems and leverage scalable data sets.

Through this partnership, both the companies hope to serve their user institutions better by referring each other’s cost-effective and high-quality solutions to their clients and sharing the industry best practices for student success. BlackBeltHelp and Unifyed™ clients alike can benefit from each company’s solutions which means better support experience for the end-users and greater customer success for both the parties.

“BlackBeltHelp looks forward to working with UnifyedTM to provide a full suite of student support solutions to our user institutions” said Tracy Thomson, President at BlackBeltHelp. “We are also excited about how this partnership shall bring increased value for our common partner institutions”, she further added.