• Conversation-Driven AI for natural, personalized assistance, always available, immediate service named AI voice Bot and chatbot for higher education is trusted by over 200 Colleges and Universities

          Seamless integration of campus systems into a student services tool by CX Portal enhancing institutional efficiency, real-time insightful dashboards provided.

          EduView transforms how advisors access and deliver information, simplifying complex tasks with a single click.

          The self-help password reset tool enables students, faculty, and staff to take control with personalized self-service options, ensuring one-click secure access to various applications and enhancing the overall student experience.

          We can drive active participation and specific actions through targeted outbound campaigns through student engagement messenger which offers broadcast announcements and two-way messaging.

        • Optimize your admissions procedures to boost enrollment while reducing the cost per student through support from the Admission Helpdesk for higher education.

          Financial aid Helpdesk support for higher education assist students and guardians through the entire financial aid process.

          Round-the-clock student service support for higher education offers a comprehensive solution for all student needs, conveniently accessible through a single platform.

          Discover why over 200 colleges and universities trust BlackBeltHelp as the premier provider of 24/7 IT helpdesk support services in higher education, offering AI solutions that ensure anytime, anywhere support.

          Our round-the-clock LMS helpdesk support for higher education encompasses "always on" assistance for Blackboard®, Canvas®, D2L®, and Moodle® LMS platforms, ensuring secure, cost-effective, and continuous support.

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BlackBeltHelp Appoints Anthony Banford as New Chief Revenue Officer

Friday, January 12, 2024: Miami, FL – BlackBeltHelp, a leading provider of AI-powered Contact-Center-as-a-Service solutions in the higher education sector, is pleased to announce the appointment of Anthony Banford as its new Chief Revenue Officer, effective immediately. With a distinguished 19-year career in technology, consulting, and education, he brings a wealth of experience and a proven track record of driving growth and customer satisfaction.

Anthony will oversee the company’s revenue generation strategies in his new role, focusing on expanding BlackBeltHelp’s market presence and enhancing service delivery to educational institutions. His appointment comes when BlackBeltHelp is poised for significant expansion and aims to strengthen its position as the leading service provider in the higher education support industry.

“Anthony’s appointment is a testament to our commitment to excellence and our focus on strategic growth,” said Anthony Humphries, President of BlackBeltHelp. “His extensive experience and remarkable achievements, particularly in driving customer-centric initiatives, make him an invaluable asset to our team. We are excited to have him on board and are confident that his leadership will guide us to new heights.”

Before joining BlackBeltHelp, Anthony successfully served as the Head of Revenue at StudentBridge, where he played a crucial role in the company’s strategic initiatives and service enhancements. His tenure as CRO/EVP of Sales at Full Measure Education was marked by exponential growth and high client renewal rates, significantly expanding the company’s client base.

“I am thrilled to join BlackBeltHelp and look forward to contributing to the company’s vision of transforming the higher education support landscape. With BlackBeltHelp’s innovative approach and my experience in revenue growth and client relations, I am confident we will achieve remarkable success and deliver unparalleled value to our clients.”

Anthony’s appointment is expected to be a key driver in BlackBeltHelp’s continued success and growth, ensuring the company remains at the forefront of the higher education support industry.

For more information, please contact:
Suzanne Johnson
Customer Relationship Officer
844-255-2358 Ext:509