BlackBeltHelp

        • Through seamless integration with your campus systems, EduBot Chat and Voice address questions related to IT, LMS, admissions, financial aid, registrar, bursar, general adinistration and beyond.

          A single-screen platform for viewing all user information across multiple systems, and performing all support activities from password reset to tier 2 support ticketing and resolution.

          Drive engagement and prompt action with EduMessenger’s two-way AI-powered and automated text messaging.

          Access comprehensive data, reporting and analytics from call volume and chat engagements to student behavior and beyond.

        • Address issues related to hardware, software, Networking, Email, Office 365, and beyond.

          Around-the-clock, multimodal, personalized student support services.

          Streamline the admissions process through around-the-clock, multi-channel, assistance to prospective students.

          Streamline the financial aid process through around-the-clock, multi-channel, assistance to students and their families.

          Comprehensive LMS support for Blackboard®, Canvas®, D2L®, and Moodle®, ensuring secure and uninterrupted assistance.

          Round-the-clock Tier 2, 3 and 4 enterprise application support to streamline operations, enhance security, and ensure IT reliability for higher ed institutions.

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How AI is Driving Modern Higher Education Administration with Data-Driven Insights to Improve Student Outcomes

Higher education administration is a multifaceted landscape with numerous academic programs and services to manage. However, technology advancement, particularly artificial intelligence (AI), has introduced powerful tools that can revolutionize institutional operations.

By harnessing the potential of AI, colleges and universities can access richer data-driven insights, streamline administrative processes, and provide personalized support to students like never before.

In this article, Van concludes his interview with Anthony Humphreys, a higher ed tech veteran and current President of BlackBeltHelp. They explore the intricacies of how integration of AI and automation in higher education administration is not just about embracing the latest trends, but is a strategic move that holds the potential to transform the very core of how institutions function.

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