• Seamless integration of campus systems into a student services tool by CX Portal enhancing institutional efficiency, real-time insightful dashboards provided.

          Conversation-Driven AI for natural, personalized assistance, always available, immediate service named AI voice Bot and chatbot for higher education is trusted by over 200 Colleges and Universities

          AdvisorAssist Desktop transforms how advisors access and deliver information, simplifying complex tasks with a single click.

          The self-help password reset tool enables students, faculty, and staff to take control with personalized self-service options, ensuring one-click secure access to various applications and enhancing the overall student experience.

          We can drive active participation and specific actions through targeted outbound campaigns through student engagement messenger which offers broadcast announcements and two-way messaging.

        • Optimize your admissions procedures to boost enrollment while reducing the cost per student through support from the Admission Helpdesk for higher education.

          Financial aid Helpdesk support for higher education assist students and guardians through the entire financial aid process.

          Round-the-clock student service support for higher education offers a comprehensive solution for all student needs, conveniently accessible through a single platform.

          Discover why over 200 colleges and universities trust BlackBeltHelp as the premier provider of 24/7 IT helpdesk support services in higher education, offering AI solutions that ensure anytime, anywhere support.

          Our round-the-clock LMS helpdesk support for higher education encompasses "always on" assistance for Blackboard®, Canvas®, D2L®, and Moodle® LMS platforms, ensuring secure, cost-effective, and continuous support.

  • Customers
  • Request a Demo

Athens Technical College Selects BlackBeltHelp for 24×7 OneStop Student Services

GA, 2021: We are proud to announce our partnership with the Athens Technical College to provide OneStop support regarding Admissions, Registration and Records, and Switchboard. The implemented services will instantly connect students, faculty, and staff to the support they need at all hours of the day.
Athens Technical College will also leverage the Simplify Platform to assist users with self-service options. These products will help the college to streamline their service delivery while strengthening communication and engagement – at a fraction of the cost.
Benefits to the Athens Technical College:

  • Serve students efficiently with 24×7 support
  • Delivering cost-effective services
  • Expanding service and increasing efficiency

Scope of Support:

  • Application process
  • Admissions status
  • Requests for official transcripts
  • Requests for evaluation of transcripts
  • Add/Drop courses
  • Information on fee payment
  • Important dates for a semester
  • Registration information
  • Medical information
  • Residency status
  • Petition status
  • Enrollment priorities
  • Graduation applications
  • Grades
  • Advisor information