Press Releases
Texas A&M University-Corpus Christi Selects BlackBeltHelp for 24x7 IT and Blackboard® Help Desk Support
TX, 2021:
We are proud to announce our partnership with Texas A&M University-Corpus Christi to provide 24x7 IT and Blackboard® help desk support. BlackBeltHelp services will instantly connect students, faculty, and staff to the support they need at all hours of the day.
Texas A&M University-Corpus Christi will also leverage the Simplify Platform to assist users with features, such as simplify advisor, chatbot, SMS nudging and self-help. These products will help the college to remove student barriers while reducing administrative costs.
The scope of support includes:
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General IT Support
- Network Connectivity
- Productivity Applications
- Antivirus / Security Utilities
- Operating System Support
- Email
- Password reset
- DUO
- SAIL Pin Resets
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Blackboard® LMS Support
- Computer-related issues & issues requiring additional access
- Basic Instructor Grade book issues
- Assignment submission failures
- Course navigation & finding grades
- Adding/Dropping courses
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About Texas A&M University-Corpus Christi:
Texas A&M University–Corpus Christi is a public research university in Corpus Christi, Texas. It is part of the Texas A&M University System and classified among "R2: Doctoral Universities – High research activity". Texas A&M-Corpus Christi offers 33 undergraduate majors, 25 graduate programs, and six doctoral programs through six colleges.
