We are proud to announce our partnership with Texas A&M University-Corpus Christi to provide 24x7 IT and Blackboard® help desk support. BlackBeltHelp services will instantly connect students, faculty, and staff to the support they need at all hours of the day.
Texas A&M University-Corpus Christi will also leverage the Simplify Platform to assist users with features, such as simplify advisor, chatbot, SMS nudging and self-help. These products will help the college to remove student barriers while reducing administrative costs.
The scope of support includes:
General IT Support
Blackboard® LMS Support
BlackBeltHelp is the #1 AI-powered Contact-Center-as-a-Service provider for students, faculty, and staff in higher education. Our solutions are designed to help higher education institutions unify all applications into a single, easy-to-navigate, analytics-powered dashboard to drive institutional processes and improve the user experience. Our integrated, omnichannel platform – Simplify empowers the institution to integrate disparate systems across the campus to provide a simple yet powerful student service tool that increases institutional efficiency and helps in achieving engagement objectives effortlessly. Learn more about BlackBeltHelp.