The New Higher Ed Help Desk is a Bot: Artificial Intelligence iSeminar

Feb 6th, 2019 @ 1:00 PM - 2:00 PM ET

AI Chatbot For Higher Education |BlackBeltHelp

In this webinar Tracy Thomson (President – BlackBeltHelp) will discuss how educational institutions can easily overcome student support hurdles and provide consistent self-service answers with AI chatbots.

You’ll also have the opportunity to submit questions related to AI/OneStop in advance and in real time to pick the brains of these pros.

Along with your queries they will talk about:

  • Changing Dynamics of Higher Ed Helpdesk Landscape
  • BlackBeltHelp’s UI, AI & SI
  • How do BlackBeltHelp Chatbots/Voicebots work on campus?
  • Features & Benefits of AI-Powered Bot
  • Bot Effectiveness – Measuring KPIs (Key Performing Indicators)

Who Should Attend:

  • CIO’s, CFO’s, VP/Director of Admissions and Enrollemnt, VP/Director of IT, Help Desk Managers, IT User Service Directors and anyone who is interested in improving customer experience

About Our Presenters:

AI Chatbot For Higher Education |BlackBeltHelp

Tracy E. Thomson

AI Chatbot For Higher Education |BlackBeltHelp

Balaji Thiruvengadam