Jan 24, 2023

Artificial Intelligence Technology Automates Higher Education Student IT Support

AI addresses critical challenges higher education institutions face, such as increasing retention and streamlining enrollment. Universities are scaling student support up to 47% with the BlackBeltHelp AI-powered chatbot/voice bot. This technology facilitates consistent, accurate, and prompt responses to student questions. High IT service satisfaction leads to increased student engagement. Our bot even assists prospective students in their search and decision-making process. 

AI-powered bots can learn as they encounter new information and serve as an effective, time and cost-reducing alternative to human IT support. BlackBeltHelp supports over 200 higher education institutions and offers a state-of-the-art AI chatbot/voice bot that minimizes dependence on live human support. 

Our AI-driven and multilingual Simplify Chatbot for higher education grants students immediate access to 24×7 support anytime, anywhere. It is a multi-channel, one-stop platform equipped with adaptive learning, performance analytics, and executive dashboards making it one of the best AI chatbots for higher education institutions. The cutting-edge BlackBeltHelp chatbot/voice bot considerably decreases the time and energy consumed by manual student responses.

We provide all the necessary support for implementing this essential time and cost-saving technology. The BlackBeltHelp student chatbot effectively extends online support hours at your institution.

Key Features of Simplify Chatbot Include:

  • Performance Analytics & Executive Dashboards
  • VAPT and VPAT Compliant
  • Integrates with Campus Applications 
  • Live Support Transfer if Required
  • Multi-Device Compatible 
  • Adapts to Unanswered Questions
  • Collects Survey Feedback