The Ideology behind Student Engagement and Student Retention
Student Retention has always been a major concern for higher education institutions. “Over the past 20 years, roughly 31 million students have enrolled in college and left without receiving a degree or certificate.”– According to a National Student Clearinghouse Research Center Report Identifying at-risk students and utilizing tools (both self-help and mediated) to encourage increased student…
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Exceed Student Expectations for Service Delivery Through a 24/7 OneStop Shop
OneStop is the solutions of all your queries & support students who are running around from office to office on campus– trying to turn in the correct form, searching for the right building to go to, adding/dropping classes, checking in on the status of their admissions or financial aid applications, etc. Don’t you think all…
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Elevate Your Student Support with Artificial Intelligence
Whether Artificial Intelligence is a genie that needs to be kept confined in a bottle or it’s a boon that humanity should be grateful to Alan Turing for, we are way past the discussion stage. AI is a tangible reality you can’t deny the existence and importance of, whatever your views are about it. Whilst…
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Transform Student Experience with One Stop Student Services
One Stop Student Services, in the current academic scenario, aren’t just ornamental marketing tools, they are a must-have. A truly integrated student support experience is necessary to better assist the complex needs of today’s students. With the rapidly changing educational landscape, it becomes increasingly necessary to create a streamlined experience for your students and better…
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“Involve me and I learn”: Moving Towards Better Student Engagement
Do you need to keep your students engaged? “Involve me and I learn”, said Benjamin Franklin. It stands true for your students also. Each student actively involved equals to a student retained. With the diverse challenges that today’s learners face, they are vulnerable to feeling bogged down if there isn’t a support system to fall…
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Reach, Engage and Retain Your Students with Financial Aid Help Desk Support!
Scene 1, Financial aid office of a college: Two phones ringing incessantly, an inbox flooded with emails from prospective students, a pile of financial aid applications lying unprocessed, and a clock announcing the end of office hours. Scene 2, Somewhere in the US: A student, exasperated with the rising cost of getting a college degree,…
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Anthony Banford is an esteemed executive with 19 years of experience in technology, consulting, and education. He begins his latest chapter as Chief Revenue Officer at BlackBeltHelp, aiming to innovate in the higher education support industry. His move follows a successful stint as Head of Revenue at StudentBridge since March 2023, where he significantly contributed to the company’s merger with Full Measure Education, enhancing its service offerings.
Todd Hollrah joins BlackBeltHelp bringing 25+ years of experience managing service delivery operations for several Fortune 500 clients around the globe. After a distinguished career as an executive in the BPO industry, Todd will provide critical insight into building an exceptional customer experience combining both live voice and automated solutions.
Inspired by a family computer that always needed fixing, Chris Uthe has submerged himself in business and technology for the last 20 years. His first company, a PC repair and networking business, was started at just 16 and successfully fueled a deep interest in solving problems as he helped business customers throughout his hometown adopt technology into their business. He would go on to successfully run a media & managed IT company before joining the Ed Tech industry with a successful 13-year tenure within an ERP/SIS company leading the Student Portal & Learning Management division. His last startup, EdSolio, helped to fuel the winds of competency-based education by providing a comprehensive view of a student’s work and achievements. Chris is now focused on creating successful learners by ensuring the highest quality help and support through the use of AI backed toolsets spending the last 3 years in the student engagement and support markets.
Quaiser Absar is the Chief Technology Officer and Director of Institutional Computing at Shenandoah University in Winchester, Virginia.
Bringing in over 2 decades of experience with him, Manish has ensured seamless operations in terms of client delivery, reporting & analytics, quality, training, and transitions with a special focus on technical integrations to help reduce costs and improve the bottom-line.
Anthony has served higher education in diverse, leadership roles for over 30 years and has helped organizations thrive through his expertise in developing, analyzing, and executing growth strategies. Prior to joining BlackBeltHelp, he served in College Administration as well as in leadership roles within Blackboard Student Services and Ellucian, Inc.
Accomplished IT Specialist and Manager with extensive experience in a higher education setting and demonstrated abilities to effectively manage both student and professional staff. Self-motivated problem solver, who is skilled in managing many issues and prioritizing their importance to find resolutions in a timely and effective manner. Possesses strong abilities to adapt to new technologies by extrapolating from existing experience. Possess first-rate communication and collaboration skills to work with diverse groups effectively.
Lila Buytendorp has been serving as the Director of User Services at Moraine Park Technical College (MPTC) since 2000. In this role she is responsible for staff & lab desktop computing and end user support. She guides and supports technology based on the curriculum needs and ensures technology is implemented to support the emerging needs of the college. She builds and supports integrated systems to improve efficiencies and uses technologies to support data-driven decision making. Lila is a member of the Capital Projects Planning and Design Committee to ensure new or remodeled facilities have appropriate technology.