January 28, 2019

The Use of Technology by Your Students Isn’t After Hours Help Desk

Changing student demographics and after hours help desk support Most students today do not fall in the traditional 18-24 age cohort. They juggle more responsibilities than their predecessors, are older, earn degrees while raising families and work full or part-time jobs to pay for their education. All of these changes in the student body demographics…

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POSTED BY

adminbbh

March 12, 2018

5 Top Ways a Help Desk Can Help You

IT help desk services provide a single point of contact that helps resolve technical issues for an organization. They serve as a self help knowledge base to resolve problems quickly so that end-users of an organization can get back to their usual operations. The information gathered during problem resolution can help resolve future occurrences of the same…

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POSTED BY

adminbbh