HigherEd: Keeping Students Engaged with OneStop Support
Institutions have accepted the new reality of education; transformed teaching/learning approaches, rising student expectations, and the state government budget cuts for colleges and universities. This move has made the institutions consider ways to nurture relationships with students by simplifying their academic and services journey with OneStop support. OneStop, in this new normal of education, has…
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One Stop Student Retention: Making Student Retention Easy, Holistic and Data-Driven
“Over the past 20 years, more than 31 million students have enrolled in college and left without receiving a degree or certificate.” – A National Student Clearinghouse Research Center Report “1,669 U.S. colleges and universities lost nearly $16.5 billion to student attrition in a single year.” – Educational Policy Institute Study Colleges spend millions on student…
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5 Challenges OneStop Student Services Help You Resolve
Higher education today is experiencing a groundbreaking shift towards student-centric processes. Driven by changing student demographics and rising student expectations, all the emphasis today is on personalization, customization and simplifying the student journey. The growing inclination towards OneStop student services is an important marker of this trend. OneStop student services not only centralize all the…
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Five Reasons Why You Should Transition to OneStop Student Service
Every year across the United States a considerable number of students are unable to complete their college degrees. A vast number of them take more than six years to do so. Surprisingly, student runaround, confusion, increased service wait-times, and unfamiliarity with the institutional processes are only a few in the lengthy list of challenges that…
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Anthony Banford is an esteemed executive with 19 years of experience in technology, consulting, and education. He begins his latest chapter as Chief Revenue Officer at BlackBeltHelp, aiming to innovate in the higher education support industry. His move follows a successful stint as Head of Revenue at StudentBridge since March 2023, where he significantly contributed to the company’s merger with Full Measure Education, enhancing its service offerings.
Todd Hollrah joins BlackBeltHelp bringing 25+ years of experience managing service delivery operations for several Fortune 500 clients around the globe. After a distinguished career as an executive in the BPO industry, Todd will provide critical insight into building an exceptional customer experience combining both live voice and automated solutions.
Inspired by a family computer that always needed fixing, Chris Uthe has submerged himself in business and technology for the last 20 years. His first company, a PC repair and networking business, was started at just 16 and successfully fueled a deep interest in solving problems as he helped business customers throughout his hometown adopt technology into their business. He would go on to successfully run a media & managed IT company before joining the Ed Tech industry with a successful 13-year tenure within an ERP/SIS company leading the Student Portal & Learning Management division. His last startup, EdSolio, helped to fuel the winds of competency-based education by providing a comprehensive view of a student’s work and achievements. Chris is now focused on creating successful learners by ensuring the highest quality help and support through the use of AI backed toolsets spending the last 3 years in the student engagement and support markets.
Quaiser Absar is the Chief Technology Officer and Director of Institutional Computing at Shenandoah University in Winchester, Virginia.
Bringing in over 2 decades of experience with him, Manish has ensured seamless operations in terms of client delivery, reporting & analytics, quality, training, and transitions with a special focus on technical integrations to help reduce costs and improve the bottom-line.
Anthony has served higher education in diverse, leadership roles for over 30 years and has helped organizations thrive through his expertise in developing, analyzing, and executing growth strategies. Prior to joining BlackBeltHelp, he served in College Administration as well as in leadership roles within Blackboard Student Services and Ellucian, Inc.
Accomplished IT Specialist and Manager with extensive experience in a higher education setting and demonstrated abilities to effectively manage both student and professional staff. Self-motivated problem solver, who is skilled in managing many issues and prioritizing their importance to find resolutions in a timely and effective manner. Possesses strong abilities to adapt to new technologies by extrapolating from existing experience. Possess first-rate communication and collaboration skills to work with diverse groups effectively.
Lila Buytendorp has been serving as the Director of User Services at Moraine Park Technical College (MPTC) since 2000. In this role she is responsible for staff & lab desktop computing and end user support. She guides and supports technology based on the curriculum needs and ensures technology is implemented to support the emerging needs of the college. She builds and supports integrated systems to improve efficiencies and uses technologies to support data-driven decision making. Lila is a member of the Capital Projects Planning and Design Committee to ensure new or remodeled facilities have appropriate technology.