3 Common IT Helpdesk Support Challenges
A robust IT helpdesk support framework is critical for the smooth functioning of various processes at an organization – the users expect immediate response and resolution when they call the help desk with issues or requests. That’s why institutions make all the efforts possible to keep their IT help desk up and running. Despite the…
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5 Top Ways a Help Desk Can Help You
IT helpdesk services provide a single point of contact that helps resolve technical issues for an organization. They serve as a self help knowledge base to resolve problems quickly so that end-users of an organization can get back to their usual operations. The information gathered during problem resolution can help resolve future occurrences of the same issue…
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Does Your Institution Need IT Help Desk Support?
Technology has completely changed the way we do business, the way we study, the way we live our lives. With the percolation of technology in all realms of our lives, our expectations from it have reached a new high. IT helpdesk support provides immediate results and simplified processes at lower costs. Technology, basically, has left…
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adminbbh
Global Market for Artificial Intelligence for Higher Education to Grow by 2020
Higher education has undergone a palpable change in the past decades with the appearance of social media, smartphones, and various other technologies on the learning landscape. Artificial Intelligence is one of the key technologies in bringing about this educational overhaul. With its arrival on the scene, we are constantly moving towards smart, personalized automation which…
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adminbbh
Should You Outsource Your Help Desk or Keep It In-House?
Technology has fundamentally changed the way educational organizations function. With its infiltration in all walks of educational experience, there is an increased reliance on IT processes, including customer service. Educational institutions market their robust IT support frameworks to lure prospective students and retain the enrolled ones. Good IT environment is a significant criterion for potential…
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