BlackBeltHelp Partners with the Foundation for California Community Colleges to Revolutionize Student, Staff, and Faculty Support via AI-Powered Solutions
[vc_row el_class="pr-section" css=".vc_custom_1715001316470{padding-right: 55px !important;padding-left: 55px !important;}"][vc_column width="2/3"][vc_column_text] BlackBeltHelp Partners with the Foundation for California Community Colleges to Revolutionize Student, Staff, and Faculty Engagement via AI-Powered Solutions Miami, Florida – May 06, 2024 – BlackBeltHelp, the leading AI-powered Contact-Center-as-a-Service provider for higher education, proudly announces our new strategic partnership with the Foundation for California Community…
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Sam Smith
Salem State University Partners with BlackBeltHelp to Revolutionize Student Support with AI-Powered Solutions
[vc_row el_class="pr-section" css=".vc_custom_1704288277825{padding-right: 55px !important;padding-left: 55px !important;}"][vc_column width="2/3"][vc_column_text] Salem State University Partners with BlackBeltHelp to Revolutionize Student Support with AI-Powered Solutions Salem, Massachusetts – March 20, 2024 – Salem State University proudly announces its strategic collaboration with BlackBeltHelp, a premier provider of AI-powered solutions for educational institutions. This partnership aims to elevate student engagement and…
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Harvey Handa
BlackBeltHelp Appoints Anthony Banford as New Chief Revenue Officer
[vc_row css=".vc_custom_1697828519855{padding-top: 40px !important;padding-right: 70px !important;padding-bottom: 40px !important;padding-left: 70px !important;}" el_class="pr-section"][vc_column][vc_column_text] BlackBeltHelp Appoints Anthony Banford as New Chief Revenue Officer Friday, January 12, 2024: Miami, FL - BlackBeltHelp, a leading provider of AI-powered Contact-Center-as-a-Service solutions in the higher education sector, is pleased to announce the appointment of Anthony Banford as its new Chief Revenue Officer,…
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Harvey Handa
BlackBeltHelp Makes Its Way to ‘View From The Edge’
[vc_row el_class="pr-section" css=".vc_custom_1704288277825{padding-right: 55px !important;padding-left: 55px !important;}"][vc_column width="2/3"][vc_column_text] BlackBeltHelp Makes Its Way to ‘View From The Edge’ Wednesday, January 03, 2024: Miami, FL – BlackBeltHelp, Higher Education’s leading provider of CCaaS and AI-powered CX Solutions, proudly announces the recent publication of an article in the EdgeCon Magazine – ‘View from the Edge’ with the headline…
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Harvey Handa
How AI is Driving Modern Higher Education Administration with Data-Driven Insights to Improve Student Outcomes
[vc_row el_class="pr-section"][vc_column width="2/3"][vc_column_text] How AI is Driving Modern Higher Education Administration with Data-Driven Insights to Improve Student Outcomes Higher education administration is a multifaceted landscape with numerous academic programs and services to manage. However, technology advancement, particularly artificial intelligence (AI), has introduced powerful tools that can revolutionize institutional operations. By harnessing the potential of AI,…
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Harvey Handa
Transforming Education: Navigating the Post-Pandemic Era with AI and Online Learning
[vc_row css=".vc_custom_1697828519855{padding-top: 40px !important;padding-right: 70px !important;padding-bottom: 40px !important;padding-left: 70px !important;}" el_class="pr-section"][vc_column width="2/3"][vc_column_text] Transforming Education: Navigating the Post-Pandemic Era with AI and Online Learning Amidst the changing landscape of education worldwide, remote learning has become a pivotal aspect for higher education to embrace. The rapid adoption and expansion of online learning and the support that coincides…
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Harvey Handa
BlackBeltHelp Appoints Tye Reed to Lead Client Success Team
[vc_row css=".vc_custom_1697828519855{padding-top: 40px !important;padding-right: 70px !important;padding-bottom: 40px !important;padding-left: 70px !important;}" el_class="pr-section"][vc_column][vc_column_text] BlackBeltHelp Appoints Tye Reed to Lead Client Success Team Friday, September 29, 2023: Miami, FL - BlackBeltHelp, Higher Education’s leading provider of CCaaS and AI-powered CX Solutions, proudly announces that Tye Reed has joined the company as Vice President of Client Success. In this…
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Harvey Handa
The Role of AI and Balancing Personal Connections with Technological Advancements
[vc_row css=".vc_custom_1697828519855{padding-top: 40px !important;padding-right: 70px !important;padding-bottom: 40px !important;padding-left: 70px !important;}" el_class="pr-section"][vc_column][vc_column_text] The Role of AI and Balancing Personal Connections with Technological Advancements Wednesday, September 20, 2023: In today's rapidly evolving digital landscape, artificial intelligence (AI) is playing an increasingly prominent role in higher education. Among its many applications, AI-powered technologies like chatbots are revolutionizing student…
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Harvey Handa
EdgeMarket Selects BlackBeltHelp OneStop for 24/7 AI-Powered Student Support Services
[vc_row css=".vc_custom_1697828519855{padding-top: 40px !important;padding-right: 70px !important;padding-bottom: 40px !important;padding-left: 70px !important;}" el_class="pr-section"][vc_column][vc_column_text] EdgeMarket Selects BlackBeltHelp OneStop for 24/7 AI-Powered Student Support Services Friday, June 30, 2023: BlackBeltHelp is proud to announce that it has been chosen by Edge, a nonprofit education network and technology partner, to provide OneStop, an AI-powered 24/7 virtual student services solution to…
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Harvey Handa
Unifyed and BlackBeltHelp partner to bring next-gen AI-chatbots to higher education
[vc_row css=".vc_custom_1697828519855{padding-top: 40px !important;padding-right: 70px !important;padding-bottom: 40px !important;padding-left: 70px !important;}" el_class="pr-section"][vc_column][vc_column_text] Unifyed and BlackBeltHelp partner to bring next-gen AI-chatbots to higher education Friday, April 28, 2023: We are proud to announce that Unifyed, the leading provider of digital campus solutions, is now partnering with BlackBeltHelp to empower their chatbot – Yoda. Serving over 200 schools…
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Anthony Banford is an esteemed executive with 19 years of experience in technology, consulting, and education. He begins his latest chapter as Chief Revenue Officer at BlackBeltHelp, aiming to innovate in the higher education support industry. His move follows a successful stint as Head of Revenue at StudentBridge since March 2023, where he significantly contributed to the company’s merger with Full Measure Education, enhancing its service offerings.
Todd Hollrah joins BlackBeltHelp bringing 25+ years of experience managing service delivery operations for several Fortune 500 clients around the globe. After a distinguished career as an executive in the BPO industry, Todd will provide critical insight into building an exceptional customer experience combining both live voice and automated solutions.
Inspired by a family computer that always needed fixing, Chris Uthe has submerged himself in business and technology for the last 20 years. His first company, a PC repair and networking business, was started at just 16 and successfully fueled a deep interest in solving problems as he helped business customers throughout his hometown adopt technology into their business. He would go on to successfully run a media & managed IT company before joining the Ed Tech industry with a successful 13-year tenure within an ERP/SIS company leading the Student Portal & Learning Management division. His last startup, EdSolio, helped to fuel the winds of competency-based education by providing a comprehensive view of a student’s work and achievements. Chris is now focused on creating successful learners by ensuring the highest quality help and support through the use of AI backed toolsets spending the last 3 years in the student engagement and support markets.
Quaiser Absar is the Chief Technology Officer and Director of Institutional Computing at Shenandoah University in Winchester, Virginia.
Bringing in over 2 decades of experience with him, Manish has ensured seamless operations in terms of client delivery, reporting & analytics, quality, training, and transitions with a special focus on technical integrations to help reduce costs and improve the bottom-line.
Anthony has served higher education in diverse, leadership roles for over 30 years and has helped organizations thrive through his expertise in developing, analyzing, and executing growth strategies. Prior to joining BlackBeltHelp, he served in College Administration as well as in leadership roles within Blackboard Student Services and Ellucian, Inc.
Accomplished IT Specialist and Manager with extensive experience in a higher education setting and demonstrated abilities to effectively manage both student and professional staff. Self-motivated problem solver, who is skilled in managing many issues and prioritizing their importance to find resolutions in a timely and effective manner. Possesses strong abilities to adapt to new technologies by extrapolating from existing experience. Possess first-rate communication and collaboration skills to work with diverse groups effectively.
Lila Buytendorp has been serving as the Director of User Services at Moraine Park Technical College (MPTC) since 2000. In this role she is responsible for staff & lab desktop computing and end user support. She guides and supports technology based on the curriculum needs and ensures technology is implemented to support the emerging needs of the college. She builds and supports integrated systems to improve efficiencies and uses technologies to support data-driven decision making. Lila is a member of the Capital Projects Planning and Design Committee to ensure new or remodeled facilities have appropriate technology.